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The process went very smoothly and I was happy with the experience. I was glad to have Embrace pet insurance.

Just signed up for pet insurance this year never thinking I'd need to use it so soon. My 5 y//o Golden (Mia) had a R knee injury requiring surgeryseveral months after obtaining the insurance and the bill was over $3000. Healthy Paws paid their share of the claim within a week and even emailed me after the surgery to make sure Mia was doing well. Very impressed with their service. I work in health care and wish our human coverage was just as efficient!

In the past had a different policy with an acceptable company. The attitude there was very casual. My daughter had ASPCA Pet Insurance. Better treatment of pet parents, faster reimbursement, and better coverage. I am very happy with this company! Have 2 dogs...one is the old man and his younger girlfriend. hahaha

I have nothing but the best experience in chosing Pets Best for our two "rescued" Great Danes. The coverage is excellent so is the process for executing my claims. I hate filling out forms and Pets Best is always willing to help me out. Thank you Pets Best. I truly appreciate the ease for making claims and the expedient way you follow up and execute my claims. Claims advisers are friendly, courteous and so helpful. As I said, Pets Best is the best.

I was very thankful I had insurance when my cat passed away. I was able to do a variety of procedures to try to help him survive, but he was too sick. Without the insurance I would not have been able to do all I could have and I would have felt like I failed him. Pets Smart helped me with my claim very quickly and it was a peace of mind after it went through. Thank you!

My dog tore her ACL and needed surgery (over $3000). I submitted the doctor's notes and invoice to Healthy Paws and the claim was quickly settled exactly as advertised for my plan - there were no unexpected "exclusions". I continue to be super impressed with this company and have recommended it to others. Following surgery, the vet recommended physical therapy/rehab on my dog's knee and Healthy Paws covered that too!

We recently lost our lab of 11 years...Embrace made the process of submitting the claim/payment a breeze...the last thing we wanted to concern ourselves with were finances at this time. Thank you for the sweet sympathy card from the staff as well.

I noticed Gabe wasn't seeing out of his left eye. He had an appointment for his regular checkup so his vet referred me to the Animal Eye Care vet. Gabe had a corneal ulcr and needed emergency surgery ASAP to save the eye. It was a fast decision but knowing I had Embrace made it easier to say yes right away knowing he would be covered. Everything worked out perfect. He has been recovering well. Thanks to Embrace it was a stress and financial burden avoided. They were so very helpful, as always, and completed Gabe's claim most efficiently.

Our 7 month old lab puppy ate a sock and it caused an obstruction requiring emergency surgery to remove it, very expensive! So pleased with my decision to choose Healthy Paws Insurance, what a relief to only be responsible for 20% of that total bill......They have even sent me personalized emails to check on my pup after surgery, claims accepted quickly with reimbursement coming within days!!

I insisted to my husband that we get pet insurance for our beloved border collies. They were both in perfect health at the time (Sparkle - 4 years, Magic - 2 years), and so we signed up with Healthy Paws in May 2015. Two months later, Sparkle got sick with a severe urinary tract infection and was rushed to the emergency vet because she was peeing blood. Healthy Paws covered the claim and it was a big help to us. Within the first year having Healthy Paws, Sparkle had a few claims related to her UTI, and also a lipoma biopsy, all which was covered with no hassle. The claims were processed quickly. This year, our other dog Magic had a cracked tooth, which was an unexpected $1400 expense for surgery and extraction, plus medication. The whole thing was covered by our plan, and we were so happy to have been able to afford the best treatment for our boy. We have the $250/90% plan for each dog so we pay a higher premium, but this is absolutely worth it for us. Healthy Paws covers any accident or illness, with the exception of pre-existing conditions. The claim submission process is easy and their customer service is great. I strongly recommend them to any pet parents looking for extra protection for your finances as it relates to your pet's health.