154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 16, 2021

A Company with Heart

Never have I experienced such compassion and understanding from a company as I have from Spot. My cat friend passed away and they called me to ask how I was doing and needed anyone to talk to. Not only that but they also sent me a card with a hand written note in it and I was truly touched. I originally went with this insurance because it was the most affordable I could find but little did I know how amazing and sweet the whole team is. Thank you so much to everyone <3

Insurer: Spot

By: Cristal Rodriguez

July 16, 2021

Healthy Paws ignores ALL forms of customer contact

Do not use this company. I have been paying Healthy Paws for several months before sending (filling out online) a claim. Now that I have questions about a claim and services covered they have refused for several weeks to even acknowledge my attempts to contact them. I have called multiple times. They never pick up the phone. They promise to call you back but never do. They offer no chat recourse on their web site. They refuse to respond to messages left on their site messaging center. They refuse to provide an email address - presumably so customers will have no record of attempted contact. They refuse to respond to postal mail inquiries. In short, once they get your money you no longer exist to them. I now have had to cancel my credit card to prevent future automatic payments as I cannot even contact them to cancel my account. I now will have to update credit card info with numerous (legitimate) businesses. Advice: don't buy pet insurance until after you have received responses to at least phone calls and emails first.

Insurer: Healthy Paws

By: Mark

Useful
Verified July 16, 2021

The offering is OK given the cost

The offering is OK given the cost. Looking at the invoices we've received on our dog, the reimbursement is lower than the actual cost, and in the case of the spaying, significantly less. The items we can claim do not seem to cover all the the usual conditions applicable to a pup.

Insurer: ASPCA

By: JB

Verified July 16, 2021

Prices and coverage excellent

Prices and coverage excellent. Transferred another pet to it

Insurer: ASPCA

By: Handy Customer

July 16, 2021

good experience

Everything was great and as expected, it just took a little while to process over a month.

Insurer: Pets Best

By: Susy

Useful
Verified July 16, 2021

LOOKING AT WHAT YOU COVER AND WHAT YOU…

LOOKING AT WHAT YOU COVER AND WHAT YOU DON'T COVER, I AM WOUNDING IF WHAT IT SIGNED UP FOR WAS WORTH IT. YOU SAY WHAT ;YOU DON'T COVER WHICH IS MANY PAGES, YOU DON'T SAY WHAT YOU DO COVER NOT IN ONE PAGE. I GUESS IT IS GOING TO BE A CRAP SHOOT TO SEE IF MY PET ( WHICH IS A OUR FAMILY MEMBER) IS GOING TO BE COVERED IF I SHOULD NEED YOUR HELP.

Insurer: ASPCA

By: Ted Winkelman

Verified July 16, 2021

Amazing

Amazing! They are so kind and a great insurance. After my kate passed away they personally called and gave their condolences. It's nice to see how they care.

Insurer: ASPCA

By: Natasha Menendez

Verified July 16, 2021

Very nice

Didnt get to actually use it. My dog passed away few days after i signed him up. But they were very nice, called me to comfort my lost. If I get another dog, i will give them another try

Insurer: ASPCA

By: YUEH CHUNG

Verified July 16, 2021

Great prices

Great prices & easy to choose the plan best for you & your pet.

Insurer: ASPCA

By: Mary Mizak

Verified July 16, 2021

Atticus and Lucifer got the best insurance!

I was able to purchase two policies for my cats with ease. Super easy selections on the website. More than enough information provided which is great for an indecisive cat lady like me! It helps immensely that the prices are great too. I have piece of mind knowing my fur babies are protected. I haven't used it yet but that's a good thing, right?!

Insurer: ASPCA

By: Brit B.

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