154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,679 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,318 reviews

4.9
Healthy Paws

10,767 reviews

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Fetch

27,453 reviews

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Pets Best

14,149 reviews

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Trupanion

62,992 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified July 13, 2021

Excellent and fast service

Excellent and fast service. Personal is friendly and helpful.

Insurer: Pumpkin

By: Paula

Verified July 13, 2021

Poor claim communications

Our claim kept on getting delayed for more information. If I wasn’t diligent in follow up I would have never known. There was *no* communication from the company to me about what was needed. Only my calls to customer service and insistence that I speak to someone further up the chain resolved the issues. Deeply disappointed. After years of paying premiums for our dog (and cat) our first claim in 7 years was a circus. Now we are stuck with them, for better or worse, because of the universal pre-existing clauses in all per policies. Caveat Emptor.

Insurer: Trupanion

By: Jeffrey

Useful
Verified July 13, 2021

Seamless process

Seamless process

Insurer: Spot

By: Gina Iglesias

July 13, 2021

This insurance does not cover any of the typical expenses. It is very confusing and misleading. They don't call you back.

I submitted over a $1,000 expense and after two months was told that none of the charges qualify for reimbursement. Out of the $1,000 claim, only $80 is applicable towards deductible. I tried calling, and after waiting on the phone for a hour, had to hang up. I have left two messages and no call back. I'm very dissatisfied with this transaction and ask that you cancel this policy immediately. Masoud Sepahi 949-375-6599.

Insurer: Pets Best

By: MASOUD

Useful
Verified July 13, 2021

Very Slow Service

Took over a month to get reimbursed. Way too slow.

Insurer: Trupanion

By:

Useful
Verified July 13, 2021

EXCELLENT COMPANY !!!

Trupanion always does a GREAT JOB !!!

Insurer: Trupanion

By:

Useful
Verified July 13, 2021

Very helpful & patient.

Very helpful & patient.

Insurer: Trupanion

By:

Useful
Verified July 13, 2021

WONDER WORKERS AND ORGANIZATION!

We have a rather sick dog and Trupanion has been a beyond WONDERFUL organization to work with. I recommend them at every chance I get. Thank you Trupanion and Staff!

Insurer: Trupanion

By:

Useful
Verified July 13, 2021

What you offer makes sense plus a friend recommended you and she has had a really good experience with your company

What you offer makes sense plus a friend recommended you and she has had a really good experience with your company

Insurer: Trupanion

By:

Useful
Verified July 13, 2021

Just good to have a back-up resource!

Yes, I always recommend Trupanion to friend getting new pets. Not much to say about this recent submission, which was a test of my cat’s stool which was soft and smelly. The stool sample came back as negative for parasites. Whatever it was passed, and the next day my cat was back to normal. The claim for the test was rejected by Trupanion, but I had the vet submit anyway just in case it turned out to be a problem that needed treatment. So far, both my cats are pretty healthy. I advocate for pet insurance because when cats & dogs get older they usually need expensive medical treatments. I am hoping that Trupanion will help blunt such expenses when my cats are elderly.

Insurer: Trupanion

By:

Useful

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