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Good once you understand what to do
Overall the experience was fast and relatively painless. I have never used pet insurance or submitted a claim before, so it would have been helpful for it to lay out exactly what I wanted. Once I figured out what to do, it was pretty straightforward - fill out the forms, list all previous vets, and then submit the invoice. I wish Trupanion was attached to my vet to make this easier. I got back a large portion of what I had spent, so that was nice! Would definitely recommend pet insurance to anyone.
Insurer: Trupanion Canada
By:
Panda
Service is prompt and friendly and all the information you need to understand the claim is given
Insurer: Trupanion Canada
By:
Fast and efficient
Very easy and user friendly.
Insurer: Trupanion Canada
By:
Happy healthy pet, happy puppy mom.
Very pleased with the coverage for meds, and prompt refund.
Insurer: Trupanion Canada
By:
Your staff are very helpful and pleasant; my questions are dealt with professionally and efficiently great service!
Your staff are very helpful and pleasant; my questions are dealt with professionally and efficiently, great service!
Insurer: Trupanion Canada
By:
Bc it’s becoming too expensive & there are other pet health insurance competitors offering equally good coverage for less now.
Bc it’s becoming too expensive, & there are other pet health insurance competitors offering equally good coverage for less now.
Insurer: Trupanion
By:
Great customer service. Easy enrollment!
Cheri was excellent. Friendly and informative. Easy process. No hold time on the phone.
Insurer: Trupanion
By:
Outstanding claim service
Claim process was easy. Claim was processed extremely quickly. Love the fact that everything, including payment, can be handled online. Would highly recommend Trupanion.
Insurer: Trupanion
By:
Claims Process
Claims process was made very easy with it's online format. Was able to understand and file without a problem
Insurer: Trupanion
By:
Couldn't be Easier!
Completely effortless. Vet submitted the original claim on Sunday and we had to take my dog back for a follow up to our regulary vet a few days later. As we had reached our lifetime deductible, the claim was approved within a day and the money in my bank account within two or three days!
Insurer: Trupanion
By: