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Consistent great customer service before and after purchasing a policy.
Consistent great customer service before and after purchasing a policy.
Insurer: Trupanion Canada
By:
I recommend Trupanion!
Everything was easy to figure out and it was done efficiently and accurately.
Insurer: Trupanion Canada
By:
I believe the coverage of exam fee and taxes would move the needle up.
I believe the coverage of exam fee and taxes would move the needle up. However, the agent was great at explaining the details.
Insurer: Trupanion Canada
By:
Been with you guys a long time and…
Been with you guys a long time and never gad cause to complain.
Insurer: Pets Best
By: Patricia Pierce
Rate increase beware
I have had insurance for my dog for just 10 months with no claims filed or any reimbursement given. An email just informed me that my monthly rate has just increased by 33% !!! I purchased my plan never thinking a rate increase of this size in just one year was possible. It’s a “bait and switch “ scam so be careful. Time for me to start shopping around for a more honest company.
Insurer: Healthy Paws
By: linda oziel
Excellent coverage, compassionate, quick reimbursement, wellness program is really helpful, great customer service.
Embrace offered excellent rates and their wellness program is a real help with maintenance. My dog, Sam, had to be euthanized this year and Embrace covered the cost. My dog Bip, needed dental work and Embrace covered that. Barney, a standard poodle, needed grooming throughout the year and with the wellness program I was reimbursed for his upkeep. The best part of Embrace other than their timely payments, is that unlike other pet insurance companies I've used, Embrace does not try to deny claims. Their customer service reps are excellent - informative, patient, compassionate, really know the Embrace policies, and actually assist in getting the claims paid.
Insurer: Embrace
By: Eva
Happy Owner
I've had Healthy Paws over 5 years now for my two Cockers Spaniels. My older one has some health challenges and has had a few surgeries. Healthy Paws has always been really easy to work with to submit a claim and get reimbursed quickly. It's great knowing that if something is going on with my dogs health that I don't have to worry about the financial burden while making sure my pet get's the best care possible. I would recommend Healthy Paws to anyone the needs great affordable health care for their pets. Sincerely, Collin
Insurer: Healthy Paws
By: Collin
Trupanion ripped me off
Trupanion will deny your claims and rip you off. I bought the insurance for my dog Bruce when I got him. It turns out that he had aggression and behavior issues. Lucky for me that Trupanion covers that! Only they didn’t. They repeatedly denied claims. I was told that I need to get approval for a vet for Bruce to receive behavior modification training, which I did. They denied the claim and told me that he had to be under the direct supervision of behavior modification licensed vet. That service does not exist in Austin or anywhere nearby. Terrible service. They will take your money and do everything in their power not to pay out a claim. Run away from this company! Set aside the money yourself…. That is far more useful than this service.
Insurer: Trupanion
By: Wayne Peck
Was very pleased with Spot's response…
Was very pleased with Spot's response to my Candy's needs. My only regret is I have to cancel my policy since my Candy's passing. Thank You for your help. Daniel & Heddy Summers
Insurer: Spot
By: Heddy Summers