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Working with Pets Best is painless, easy and very satisfactory.

Always an easy and very understandable process. Pets Best always does an outstanding job!

Truly wonderful service! Our puppy got into something that caused him to have a UTI and an allergic reaction. The veterinarian and staff did an excellent job of caring for my Wife as well as our puppy.

Please please do not choose this company. There are far better companies out there. This is not the ASPCA at all, it's an insurance company that uses there name and does not care about pets they care about getting your money and not paying claims. Their cheap plans don't cover anything and even their expensive plans are not great. You can get better coverage with these other companies for a better price so do your research. They pay usual and customary cost which is never even close to the actual cost. Trust me I've done my research and have had insurance with this company and you definitely want to chose another pet insurance if you want the best coverage for the best price without so many exclusions.

Please please do not choose this company. There are far better companies out there. This is not the ASPCA at all, it's an insurance company that uses there name and does not care about pets they care about getting your money and not paying claims. Their cheap plans don't cover anything and even their expensive plans are not great. You can get better coverage with these other companies for a better price so do your research. They pay usual and customary cost which is never even close to the actual cost. Trust me I've done my research and have had insurance with this company and you definitely want to chose another pet insurance if you want the best coverage for the best price without so many exclusions.

my 4 footed bestie tore a ligament. She's 12 and acts like a 2 yr old so trust me when I say that this was very disturbing for her as she couldn't do a lot for awhile. I would do anything in the world for her which is why I have insurance on her to make sure she is taken care of by EVERYONE. I am not disappointed. This organization steps up to the plate when needed, in a very expedient manner. I proudly brag to all my furry friend owners about the ASPCA insurance. The expedient way they respond is, by far, the most heart warming feeling in the world!!

We have used Embrace now for a full year- we started our policy when our lab was 2 months old. We haven't had to submit many claims (thankfully) but the ones we have submitted have been reviewed and paid quickly. Their customer service team is kind, knowledgable, and very easy to work with. I would not look any further for pet insurance- Embrace is the best!

I'm very unhappy with the service I got from Embrace. Austin had a satisfactory physical in November 2015. You denied all claims when It was a cancer diagnosis. I will be giving my feedback on yelp slso.

The people in Animal Wellness did not even know about your insurance. You should send information to them.

The reason I took Billy to the Vet. He was chewing on his paws. On his knee he had chewed an open sore. He would slide around on his butt. He needed his anal sack drained, but it is also a place to take a sample for MRSA, that can thrive there. Which was not done. It looks to me like the owner has no say in determining the illness of his family member, unless he is dead.