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Always great customer service, always quick to process claims, always well-informed and helpful. That's Embrace. What a nice thing to know that when my little dog has veterinary needs -- whether they be for routine preventative medications, dental cleanings or more serious office visits -- Embrace will work quickly to answer her claims. Thank you Embrace!

I love the detailed written explanation the claims adjuster provides with the claim. It is a nice personal touch.

I LOVE EMBRACE. My Golden Retriever was diagnosed at age 3 with osteosarcoma (bone cancer). Jack had surgery to remove his front right leg and he is now a happy tripawd. Embrace quickly processed all of the vet bills as well as the oncology bills and I could not be happier with the service. Every time I call, I am treated with respect, compassion and with excellent service. Embrace is better than my own human health insurance. You cannot go wrong with this company!

Worst company ever I've had them for awhile and submitted two claims. And both were denied. Why have insurance if I still have to pay the whole bill.

Embrace has covered the more expensive emergency items which was nice BUT they have unfair policies regarding smaller claims. My dog had diarrhea before I started my policy. So they say that is a pre-existing condition and I would have to wait 12 months before they will cover any diarrhea issues. WELL...my dog made it 10.5 months with no diarrhea and recently had a bad case so I took her in. Embrace denied the claim even though she was only about a month and a week or two away from being cleared. Now I have to wait another 12 MONTHS for them to cover diarrhea. I don't know about you and your dogs but dogs get diarrhea from time to time more depending on many factors. I take very good care of my two yr. old dog. But I also socialize her and she can catch things from other dogs. Personally, I think humans get diarrhea more than once a year. How can they expect a dog to not get diarrhea for 12 months?! Seems unfair and a loop hole so they don't have to cover it.

Embrace never disappoints. Very thorough and quick. Thank you!

Claims are handled quickly and efficiently, everything can be taken care of online. Coverage is clear - deductibles and co payments are reasonable considering the monthly fee. Very helpful customer service by phone, if needed.

After my mother passed away, I inherited her cat. I have had four other cats in my life and this one is so special. My sister tells me she has blossomed in our home and she has come to mean the world to me. I hoped I would have her for 5 more years or so. Since she was 14, I insured her. I was so happy that Embrace was willing to insure a 14 year old cat. For her first two years with us, I was glad that insurance was not needed but I had peace of mind. This year, she was diagnosed with Bowen's disease (a form of skin cancer) and lymphoma. She is getting treatment for both, is doing well and is comfortable. Because I embrace, this special kitty and I will get more time with each other...who knows...maybe 5 more years. What a great decision it was to insure her.

Not clear on how much is covered for each visit/procedure.

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