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Best insurance ever
Always a pleasure, quick and easy!
Insurer: Trupanion
By:
Always excellent response to questions/concerns.
Always excellent response to questions/concerns. Excellent staff. Excellent coverage
Insurer: Trupanion
By:
Best choice for pet insurance
Always fast service and quick reimbursement. Have recommended to others.
Insurer: Trupanion
By:
Because of your extremely friendly and knowledgeable customer service staff.
Because of your extremely friendly and knowledgeable customer service staff. It is super easy to submit claims. You reimbursement level is great. Your premiums are reasonable.
Insurer: Trupanion
By:
customer service is great but I have yet to experience a claims pay out.
customer service is great but I have yet to experience a claims pay out.
Insurer: Trupanion
By:
Happy customer
Easy claim submission Prompt reimbursement
Insurer: Trupanion
By:
Very stressful and frustrating to try to work withave been with Pets Best for 8 to 10…
I have been with Pets Best for 8 to 10 years with several pets. The company, service etc is vastly different than say, 5 years ago. Last claim I'm still waiting after 60 days...so much confusion, mixed messages from whoe er you can reach ( o. hold forever and a pretty rude woman who evidently, sells policies. I have paid 3 premiums since I started this claim. ...but. nothing from Pets Best. I'm terminating my policies and feel the quality etc has suffered alot. I would not recommend them at this point. I used to refer people all the time...its too bad. I'm not interested or need the kind of hassle and frustration I'm experiencing with this company. The claim I submitted is very basic and she had skin issues before but, they act like it requires great scrutiny. I don't have the time or emotional energy to deal with company anymore
Insurer: Pets Best
By: JANET LEWIS
Follow up call
Good information, answered all of my questions
Insurer: ASPCA
By: Jesse
Very disappointed with service provided…
Very disappointed with service provided by Trupanion thus far. Declining claims on a perfectly healthy puppy due to frustratingly first vet visit the first day I had him. which he was determined perfectly healthy. The pre existing condition is a joke. If you get Trupanion make sure to get it a month before your pet or don’t take them for anything or they will use it against you for the rest of the time. Even if your pet is 100% healthy.
Insurer: Trupanion Canada
By: Todd Howard