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Dog bite attack resulted in some hernias that needed repaired after initial treatment. Vets report on the claim was confusing due pre existing hernia. Excellent communication between Vet and Embrace cleared up problem quickly.Total satisfaction on how claim was handled quickly and efficiently.

Healthy Paws!! If health insurance companies for humans were as efficient as Healthy Paws we wouldn't have any worries in life..... A few months ago we purchased a beautiful pure breed English bulldog puppy. Knowing the traditional issues that English bulldogs bring with them we decided it would be prudent to purchase an insurance plan for him. Sure enough, a few weeks ago he developed aspiration pneumonia (very common in this breed) and had to be hospitalized for 36 hours. He recovered well, but an expensive medical bill was waiting for me when we checked him out of the hospital. This is where Healthy Paws came in. Their health app is absolutely amazing...I just clicked on the app, snapped a picture of the hospital invoice and hit the submit button. EXACTLY one week later I had my reimbursement check from them - I was absolutely astonished. Not only that, I also received a personal email from Mr. Tim Weiss (Claws & Paws Protector) asking me about Rocco's progress! I absolutely LOVE this insurance company and you will too....you won't regret it. Regards, Alex

I have an 8 mo old Yorkie who has had gastro issues from day 1. Once I met my $500 deductible,I began receiving reimbursement checks. Although the diagnosis doesn't change, sometimes claims move quickly, other times not so fast. I was recently told that they are very busy this time of year. People registering puppies from Christmas & Valentine's Day. Hmmm not so sure 🙄

I have had Healthy Paws covering my two shiba inus for the past six years and have never had an issue with them covering a claim. Submitting a claim is straightforward and it is usually processed within a week. Recently my dog Jotly had to have a root canal done on a back "anchor" tooth. All I had to submit was the invoice and the vet sent them the examination notes directly. The claim was settled the day they received all the information. I am so happy I chose Healthy Paws to help me care for my pets. The people who contact me genuinely seem to care about the wellbeing of my two dogs.

Very quick response. Thank you

I investigated 4 companies before deciding which insurance to use. I have two dogs and insure both through Healthy Paws because of a combination of an affordable premium, coverage, and good reviews. One of my dogs seems to always be visiting the vet for one reason or another. The Healthy Paws app for submitting claims is incredibly easy and they review the claims very quickly. Most recently, they approved coverage for x-rays, CT scans, and double elbow surgery on my 1-year old which ensures that she will not have premature arthritis issues. We are very happy to have signed-up with Healthy Paws.

I really don't know where me or my spouse would be, or what we'd do, if not for Healthy Paws. We adopted our zoe in April 2016 at 12 weeks old...over the course of her 1st 10 months with us, she has been diagnosed with several health issues & have also had a few emergencies which had we NOT of had Healthy Paws, i'm not sure what the fate of our Zoe would have been. We have never been denied a claim & it has eased so much stress knowing that she will be well cared for...especially knowing that some of her conditions have potential to be life long. I would recommend Healthy Paws to anyone seeking a good company to cover their pet! We really don't know how to thank them enough! They even send 'checking up' emails when something major happens...& the customer service is top notch!

Penny is my first dog ever, and I knew I wanted to purchase insurance but I was very confused about which to choose. After investigating my various options, I ended up picking Healthy Paws and I am SO THANKFUL that I did! Penny has been through a lot in the last few years (emergency gastrointestinal surgery, an extensive investigation into neurological issues that turned out to be liver disease, recent removal of a tumor in her mouth...) and I cannot say enough about how fantastic Healthy Paws has been every step of the way. From incredibly caring, kind, and responsive customer service representatives to a simple, clear, and straightforward claims submission/reimbursement process, I've never been less than 110% satisfied. I submit all of my claims online and the turnaround is always quick, and I am reimbursed for every cent that I had expected and hoped for - no surprises because I didn't read almost illegible fine print somewhere. They're truly outstanding - I got everything I could've hoped for and so much more with this insurance company. You never know what unfortunate circumstances you might encounter down the line when you first become a pet parent, and Healthy Paws gives me the ability to never have to make a decision on my little one's health based on finances alone. THANK YOU SO MUCH!

Embrace is the best I recommend it to all my pet lover friends!!!!

My dog has had insurance since she was a puppy. She is now 11. I have paid somewhere around $3,750 in fees since getting my dog's insurance through VPI, now Nationwide. My puppy was recently sick and her bill totaled about $800 dollars for two separate Vet visits. Since both of the visits were in the same 'claim period' my reimbursement was greatly reduced. This plan, that I have been paying on for the last 11 years, only reimbursed me $250.00 in TOTAL. So that leaves me with the remaining $550 Vet bill AND the disgust of knowing that I wasted $3750.00 paid over the last 11 years. Quite honestly, if I had to do this over, I would either choose a totally different provider or, open a 'special' savings for my pup and drop $10 in it each payday. If I had done that I would still have over $2000 in that special "vet" fund for her and I would not have thrown away $3750. AVOID this insurance, major ripoff.