218,878+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 218,878 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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The value does not match the cost
The value does not match the cost. this feels like a scam of an insurance policy.
Insurer: Spot
By: Jake Logsdon
Every time I have needed customer…
Every time I have needed customer service, the reps have been very professional, knowledgeable, and polite. Claims are easy to file and the response and disposition of each claim is very prompt.
Insurer: Spot
By: Mark Curran
My cat suddenly fell ill
My cat suddenly fell ill, and we ended up having to take him to the vet for various tests and treatments. The medical bills came to quite a hefty sum, but thanks to the insurance coverage, the financial burden was significantly reduced. Thank you.
Insurer: Spot
By: W Kim
Metlife is quick to deny claims and/or…
Metlife is quick to deny claims and/or misses pertinent information on claims. Example: My pet was taken in to the ER Vet b/c he was crying in pain. He was found to have a neck and shoulder injury, which required xrays, sedation, and medications. an incidental finding was of an ear infection (completely UNRELATED to the reason for the visit. They approved only the pain medication. I had to call in and speak with someone to get the claim reviewed
Insurer: MetLife
By: customer
Insensitive
I have had this insurance for my dog for almost 15 years. My dog was euthanized on April 26, 2026 so I filed a claim. The claim was rejected because my vet did not put my dog's name on the invoice. I called customer service, and the representative was insensitive and unable to get me to someone who could help. Now I have to relive the experience of losing my dog by having to ask my vet for a new invoice. Why would I submit an invoice for euthanasia and cremation for a dog other than my own?
Insurer: Nationwide
By: D T
Very easy to sign up & price is more…
Very easy to sign up & price is more than reasonable for 2 dogs
Insurer: MetLife
By: Debra Allen
Ease of website and enrollment!
Ease of website and enrollment!
Insurer: MetLife
By: Natalie Leraas