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Always superb customer service.
Always superb customer service....
Insurer: Trupanion
By:
The Best for Pets and their Humans
As always Trupanion provides excellent service and support!
Insurer: Trupanion
By:
Ashley was super helpful honest clean in her communication and showed genuine interest in trying to be helpful to me and Caleb.
Ashley was super helpful, honest, clean in her communication and showed genuine interest in trying to be helpful to me and Caleb.
Insurer: Trupanion
By:
Because I was extremely disappointed to find out my premium increased because I moved to another state
Because I was extremely disappointed to find out my premium increased because I moved to another state
Insurer: Trupanion
By:
Easy to use sign up, but disappointed in the 30 day waiting period.
Because I would expect that once I start paying my deductible that insurance would be available immediately, especially when there is a deductible. I also understand why there would be a waiting period, so that people don't just sign up and then stop the next month, but I feel as though that you could do a cancellation fee on the back end instead of a waiting period on the front end. That would make more sense and would probably get more people to sign up.
Insurer: Trupanion
By:
Because of Jessica she was great more than perfectly wonderful.
Because of Jessica, she was great, more than perfectly wonderful. It didn't seem to bother her in regards to all of changes! She stayed very calm and pleasant which was very nice.
Insurer: Trupanion
By:
Don’t waste your money…
I wouldn’t recommend wasting your money on Healthy Paws. I have two corgis - one of who had two torn knee ligament (CCL). Healthy Paws didn’t end up helping us with either of them. Our dog was checked on a couple months before the incident because she was limping but turned out she was fine but because of that Healthy Paws said it was a pre-existing injury so they didn’t help us out. So we shelled out 4K next thing we know 8 months after full recovery she blew out the other knee (TPLO). This time healthy paws told us to “Read the fine print”… that is your dog had a TPLO or CCL previously they wouldn’t cover the cost of a second surgery.. which was absolutely crazy. And I’m not even sure they ever helped us with anything.. total waste of time and money. Their customer service was terrible as well. Company based off lies and deceit… do yourself a favor and don’t give them your money.
Insurer: Healthy Paws
By: Dan
Embrace Review 082321
We have had Embrace Pet Ins. for our dogs for the past 5 years. Their “Embracers” are kind, compassionate, professional and efficiently expedite our pets claims. Very recently one of our beloved dogs became very ill, very quickly and all submitted claims were processed immediately. Unfortunately, he passed away. When I notified them, Embracer, Kelsey was kind, sympathetic and professional. Kelsey immediately updated our policy, prorated the unused portion and credited our account. It help covered our beloved pets final expenses which was a blessing. We are glad to have found a compassionate company keeping pets protected. We are thankful for the peace of mind knowing our other pup is also protected especially as she ages. We wouldn’t hesitate recommending this compassionate pet insurance company.
Insurer: Embrace
By: Lynne Cannone
Wouldn't Be Without Insurance
Been with Embrace since Cody was 3 months old-now almost 8 yrs. Throughout the years the site has changed, but recently it is A+++. It is easy to navigate and submit claims, check status of numerous features, etc. All my claims have been processed timely unless there was an issue that was dependent upon vet feedback. Having insurance has given me peace of mind for medical care after losing a pet where finances became an issue for continuing care.
Insurer: Embrace
By: LIN
There’s no better insurance for you pet!
We’ve had Trupanion for many years. I was a bit confused as to how to submit multiple invoices. I made a phone call and it could not have been any easier. The best insurance for your pet is hands down , Trupanion!
Insurer: Trupanion
By: Oscar Maldonado