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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

2

out of 10

Overpriced tags and poor customer service

I purchased a tag for my puppy since the yellow alert tag that was on her when I adopted her got hard to read. I bought what was described as a durable metal tag. Thus cost me almost $20.00 with shipping. It was the second to highest priced tag they sold.my puppy has been indoors mostly. After just a few months, the 800 PetWatch phone number was virtually unreadable. I called to ask them fir a replacment and they refused! Then they tried to sell me the highest priced tag. I wasted my money, my time, and wonder if these people do care about our pets at all! :(
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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10

out of 10

Prompt and honest

The long term respiratory problem with one of my kitties continues to be handled promptly and honestly.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Timely response & a great experience!

Thank you for all your help during a stressful time. Fortunately, my Daisy Mae is okay & healthy. She is the love of our life !
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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1

out of 10

Hard to get claims paid

My cat had surgery to remove two teeth that were receding into the jaw bone. This is common with cats and results from damage to the root of the tooth after the gums recede for any reason. My cat also had her teeth cleaned along with the tooth removal. Embrace initially denied my claim because they said it was wellness only as a teeth cleaning. I appealed and didn't receive a response within the time frame they gave me so I called them to check on it. The representative I spoke to said that they had the response ready and it was sending soon. She said the response was a denial of my appeal because it was dental related and thus excluded. So I reduced my coverage to the minimums so o didn't forfeit my wellness balance. I got a notice the next day that they had someone review the outcome of my appeal and that they would cover the surgery, but now my deductible was $1000 because I reduced my coverage the day before so they only covered a small portion. It seems clear to me that they have a policy of denying or delaying large claims until the customer really pushes back.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Thanks for making things simple

We really appreciate how quickly you responded to our recent claim. Great communication about next steps and prompt payment. We are telling our animal loving friends to consider Trupanion! Thanks for your help and making the process so easy!!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Vizsla
  • AGE OF PET: Over 8 years

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10

out of 10

Speedy

Trupanion is by far the best pet insurance company I have used. I've had many animals in the past and used a few other insurance companies. This is the fastest and easiest insurance company by far
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: Under a year

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10

out of 10

Tummy Troubles for my Litzi Bulldog

Litzi, my English Bulldog, throws up every now and then. When I picked her up after my two-week vacation from my vet, Dr. Janine Oliver, she informed me that Litzi was throwing up again. I kept an eye on Litzi and then had to take her back the next week because she had started her vomiting. The exams were immediately reimbursed as well as yesterday's treatment. I am keeping Litzi under strict supervision and she is doing well as I am following the vet's orders. Trupanion has always been there for me and Litzi and when I can, I spread the word about this wonderful insurance agency to other pet owners whom I encounter. I am hoping that Litzi's vomiting symptom will subside. In any case, I know that Trupantion is not only there but they will react immediately in helping to cover all involved costs. It is one BIG worry less in life!
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

My experience with Healthypaws insurance

I was amazed how Healthypaws took care of my dog surgery, I was so worried about my dog surgery how she was going to recover but one thing I didn't need to worry about was how much was going to cost because I was so glad to have Healthypaws help me out with that. My dog and I are so happy to have Healthypaw's insurance 🐾🐾
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Beagle
  • AGE OF PET: Over 8 years

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10

out of 10

Thank you for your compassion towards little DiDi

Thank you for always being prompt in answering my claims. It means a lot to my husband and I. I have done research on various pet insurance companies and most don't come close to the quality of service Trupanion offers. Providing quality care for my little DiDi means a lot to us. Once again,, thank you for your compassion and kindness towards my Little DiDi. Happy Holidays always.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Pets best blows the competition out of the water!!

What's there to say? I bought insurance to cover vet bills for my dog and they do without any trouble. Highly recommend them.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Great Dane
  • AGE OF PET: 1 - 8

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