154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,974 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified September 30, 2021

It's been really easy

So far, I'm really glad I got the insurance. I was worried that it would take heaps of time make claims and then I'd forget about it. But Lemonade makes it so easy to make the claim that I just do it as soon as we get back from the Vet and I get a reply (and deposit) in a very reasonable time.

Insurer: Lemonade

By: Brad

Useful
September 30, 2021

Pets Best is "THE BEST" pet insurance company ever!

Pets Best is quite simply the best pet insurance company I have ever worked with. Premiums are very reasonable and the company's coverage is very comprehensive. They cover exactly what they say they will cover, no hassles, no excuses, no exemptions, and no denials. The process is quite easy, just fill in a one page claim and attach vet's invoice. Claim payment came very quickly. I am very very pleased with this excellent company.

Insurer: Pets Best

By: Steven

Useful
September 30, 2021

I would not recommend this company

Purposefully slow claims processing and Poor customer service +45 wait times. However, their automated bill process works quickly. Clearly shows company priorities. I have sent 2 emails to discuss claim but no response. I would not recommend this company.

Insurer: Pets Best

By: John

September 30, 2021

Very impressed with Pets Best

First time with Pets Best and very impressed. I just got coverage on my 2.5 yr. old himalayan and 6 month old Persian kitten. Impressed with the coverage plans offered, ease of insurance and no wait periods for service. So far excellent customer service.

Insurer: Pets Best

By: Pamela

Verified September 30, 2021

Can't reach a human being

Can't reach a human being. This is a scam.

Insurer: ASPCA

By: Anon

September 30, 2021

Disgusted...

I bought insurance through petsecure when I first brought my dog home from the humane society. I went with petsecure because the humane society suggested it was a good company to go with. So fast forward 2 months. Min got into something in our back yard and spent the next two days throwing up and having diarrhea... So we took her to the vet and the did their thing costing over $300. No problem I thought I'll just submit it to insurance... Well it's been 6 weeks already and we haven't heard a peep from the insurance company I've submitted all their documents, had the vet sign the paperwork etc. They have it all and sent me a confirmation code that they received it all. But nothing. I've emailed 4 times with no reply whatsoever - no it's not in my junk folder - and I've called twice being put on hold for 2 hours until their system hangs up on me! I even called their new client line, which of course they picked up immediately then once they found out I was already a client looking for a claim they bumped me on hold and i sat for another 2 hours. And again was hung up on.. i haven't been able to talk to an agent about this yet! I am so disgusted with this treatment I can't even begin to describe how mad I am. Don't waste your money on these guys it's a total scam!

Insurer: Petsecure

By: Howl

Useful
Verified September 30, 2021

Signing up was easy

Signing up was easy. Setup was easy. Filing a claim with easy. Unfortunately it's been almost over a week since I filed some claims and they are still stuck in processing. So don't expect to get reimbursed in a timely manner. It's really frustrating.

Insurer: ASPCA

By: Danielle Pearce

Verified September 30, 2021

Wonderful

When I took Lexi for her first vet visit they gave me information about pawlicity pet insurance. I went to the web site and it was really easy to start. I ended up chosing ASPCA as they had the best options for Lexi and I. Hopefully I will not have to use it except for minor things like teeth cleaning etc.

Insurer: ASPCA

By: Suzanne Lane Orr

September 30, 2021

For real, the best and fast!

Thank God for healthy paws!!!! Without them I would be in debt overnight literally! My bill for my cat to have emergency pu surgery, etc came $7,600, HP reimbursed me 80% within three days.

Insurer: Healthy Paws

By: Debra

Useful
September 30, 2021

Best insurance ever!

Healthy Paws is an excellent company! My golden retreiver had double ACL surgery and they paid 80% via direct deposit into our checking account within 24 hours of submitting the invoice. They do everything they promise to do. He also has accupuncture for severe arthritis every 3 weeks and they cover 80%. Immediately.

Insurer: Healthy Paws

By: Phyllis

Useful

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