I have had nothing but great service from this company.
I have had nothing but great service from this company. The representative I spoke with was not only clear about the issue I was having, but also delightfully friendly!
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Patti
- BREED:
- AGE OF PET:
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After speaking with the representative no one from claims has followed up with me as promised
After speaking with the representative no one from claims has followed up with me as promised
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Auben-Lisa
- BREED:
- AGE OF PET:
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Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim.
Seems that Trupanion is being pretty slow these days to pay claims or to even keep customers updated with a current claim. I understand that initial claims take a little longer, but in this situation, none of what was submitted was a first-time occurrenc
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Elise
- BREED: Mixed Breed Cat
- AGE OF PET:
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I called for a quote on our new dog but it was way too expensive.
I called for a quote on our new dog but it was way too expensive.
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Tia
- BREED:
- AGE OF PET:
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I was just calling yesterday to get some information about my policy - but the representative I had was fantastic.
I was just calling yesterday to get some information about my policy - but the representative I had was fantastic. he answered everything in needed to know and even sent me the form I would need if and when I may need it. Tru Panion has been very helpful
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Kim
- BREED:
- AGE OF PET: 7 - 10
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wonderful product, great customer service, works with client and veterinarian if there is a question regarding coverage to resolve any questions - wouldn't be without this insurance - it's the best we've ever seen
wonderful product, great customer service, works with client and veterinarian if there is a question regarding coverage to resolve any questions - wouldn't be without this insurance - it's the best we've ever seen
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Marcie
- BREED:
- AGE OF PET: 7 - 10
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Everythibg was resolved by my call.
Everythibg was resolved by my call. Thank you.
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Robert
- BREED:
- AGE OF PET:
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I found that the rep I spoke to was informative and she did resolve my questions.
I found that the rep I spoke to was informative and she did resolve my questions.However I was not pleased with the information provided. I would advise anyone interested in a pet policy to read the policy very carefully as you almost need a lawyer to
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Bill
- BREED:
- AGE OF PET:
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Your customer service folks are very compassionate.
Your customer service folks are very compassionate.
- INSURER:
Trupanion
- POSTED: 04/17/2017
- BY: Mary
- BREED:
- AGE OF PET: 0 - 3
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