216,818+ Pet Insurance Reviews You Can Trust
Pet parents across the U.S. and Canada have left over 216,818 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our reviews make it easy to compare top insurance providers and find the perfect coverage for your pets.
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Pets Best insurance has been great for…
Pets Best insurance has been great for us and our younger dog. I cannot be happier with the ease of filing the claims and the speed at which they are processed. Wish we had had it with our previous dogs!
Insurer: Pets Best
By: Susan Trenschel
Wonderful Experience and Speedy Claims…
Wonderful Experience and Speedy Claims management
Insurer: Spot
By: Adalberto Cruz
My entire data wipe out — and no help from Embrace.
I have been an Embrace customer for years, but the updated website has completely broken my experience. For the past three months, none of my data has been displayed on the website or the app. I can’t access my pet information, claims, or personal info—literally the only thing visible is my policy number. All of my old pet history is gone, so I can’t even check on past claims or records. I’m paying for a high-premium policy, yet the website and app provide zero functionality. This is incredibly frustrating. I reached out to customer service and tech support multiple times and received no acknowledgment or updates about fixing my data. It’s unacceptable that it’s so easy and fast for Embrace to collect my premium payments, yet three months have gone by with no response and no resolution. I am extremely disappointed and angry with this level of service.
Insurer: Embrace
By: Mary
Healthy Paws was just wonderful. Upon receiving Sheila 's chart notes and bills Healthy Paws processed my claims in just two days and payment was required in four days. Healthy Paws was caring
Healthy Paws was caring and supportive
Insurer: Healthy Paws
By: Angela
Highly Recommend
I am so pleased that Spot Pet Insurance is different from other ones I've tried. The claim process is easy and straight forward. I didn't have to jump through hoops to get my money. The process was quick. Thank you!
Insurer: Spot
By: Naheed
Very easy process
The experience was seem less and easy, and the coverage is great. I highly recommend if you are looking into pet insurance, you should look into what MetLife provides.
Insurer: MetLife
By: Chris George
Would not recommend this pet insurance
Would not recommend this pet insurance. I purchased it when my dog was a puppy. Not an extensive coverage- max 5000 claim and deductible was 500. Purchased for the ”just in case” rates increase so much over time- started at 20-23 dollars. Not one claim was made however by the time my dog was 7 the rate was close to 100 dollars per month. Never once made a claim on account. You are better to save your money for just incase than waste it on this insurance company. Complete waste of money- would not recommend - I had the least comprehensive plan.
Insurer: Fetch Canada
By: Amanda M
Always a pleasurable experience working…
Always a pleasurable experience working with the Pumpkin team. Thank you
Insurer: Pumpkin
By: Karen dowling
I can’t believe you are asking me for…
I can’t believe you are asking me for my opinion. Especially after what your claims department put me and my wife through. Just look at all of the emails I sent to Healthy Paws claims dept. Trying to respond to their daily emails asking for records.
Insurer: Healthy Paws
By: Joe Morris
Swift review of claim and payment…
Swift review of claim and payment within days
Insurer: MetLife
By: customer