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Highly recommend MetLife Pet – Compassionate and seamless support during a difficult time
I had to file my first claim for my cat, Joongbae Kim, after he suddenly became ill. MetLife Pet made the entire process so easy and fast. They covered everything from medical bills to the final farewell costs (euthanasia/cremation), which I truly did not expect to be covered. The fact that they automatically closed my policy and refunded the balance showed true care for their customers. It made a very difficult period much easier to handle. I highly recommend them to any pet owner.
Insurer: MetLife
By: Tjay
Quick
Quick, easy, and coverage started right away
Insurer: MetLife
By: Mariesa Meader
Lightning quick payments, easy to file claims online
We’ve insured our pets with other companies in the past and were generally satisfied, but we decided to try Adoro for our two new puppies because of the deductible lock feature. We had a policy elsewhere for our older dog, but when she turned 10 the premium jumped to an unreasonable level and we had to cancel due to cost. I’m really hoping everything I’ve read about Adoro’s deductible lock holds true, so far I’m very impressed. The claim experience alone has exceeded expectations. I submitted invoices for the puppies’ vaccines and received payment within hours, which is unheard of. When one puppy had a urinary concern and the vet didn’t find anything definitive, I wasn’t sure any of that visit would be covered. I submitted the invoice anyway, and to my surprise (and delight), Adoro applied the entire amount toward my deductible. While we’re still early in our policy, my experience to date has been extremely positive. If the deductible lock continues to work as promised, I can easily see us staying with Adoro long-term.
Lameness of one of back leg of my dog.
"I'm very happy to share that I had to take my Border Collie to the vet due to a mild injury, and to know that I have a great insurance that will cover extra exams it's a piece of mind. My vet prescribed an x-ray and medication and I didn't have to worry about not affording to pay it out of pocket. The claim process was very easy and fast. The answer came 2 days after I put the claim. "
Highly Recommend Pets Best
If you are going to adopt a new pet as part of the family, you know that vet bills are going to be inevitable. We finally decided to get pet insurance for our new cat Gracie, after recently losing our special boy cat, Ritter. We will still be paying for Ritter's end of life care for months to come because we did not have insurance for him. By the time he needed it, it was too late. We will not be without it again, and Pets Best has been great so far!
The app needs some improvement
The app needs some improvement, I’ve never had success logging into it and am only able to use the actual website to access my account. It has been difficult to download the explanation of benefits after I’ve submitted a claim because it constantly runs into errors during download. I’ve also had to personally contact my vet to obtain SOAP documents in order to finish submitting my claims even though I can see that they have previously submitted it directly to MetLife. Makes the process more time consuming.
Insurer: MetLife
By: customer
I enjoy using your claim policy
I enjoy using your policy. I just follow the simple steps! Thank you
Insurer: Spot
By: Lisa’s Lemon Shakers & Fries
FETCH IS A BLESSING!!!!!!
FETCH IS A BLESSING!!!!!!! I have never experienced such great service in EVERY WAY. THANK YOU FOR EXISTING
Insurer: Fetch
By: Nancy Ghanem