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My 5-lb little dog was taken from a kill shelter. He developed premature clouding of the lens of his eye & was rapidly losing the bit of vision he had. Surgery was recommended as soon as possible & Healthy Paws came to the rescue! The evaluation (testing, workup and subsequent surgery) were expensive, but Healthy Paws reimbursed 80% of my costs after my deductible was satisfied, & did so in an incredibly short period of time. Interaction with customer service was (& continues to be) professional, courteous & efficient, & I really have the feeling that this company sincerely cares about providing the best possible health care for my pup. Adoption & rescue is always a tough issue, since you take a pup as you get him & you always hope that you can provide the best for them. Healthy Paws has made that possible for me! Thank you

I have no regrets with ASPCA > with their Coverage & Prompt Payments.K.M. New Jersey

I have been a Healthy Paws customer for 4 years, soon after we got our dog Jefe. Submitting claims to Healthy Paws is a breeze, it's so convenient to submit via the mobile app. And I usually hear back within a couple days. Just recently Jefe had a serious abdominal surgery and it was reassuring to know that all of his medical expenses would be covered. In the end, we only owed a fraction of the total cost thanks to our policy with Healthy Paws.

Hi,I would just like to say that you are a great company. Your customer service is exceptional. Everyone is so friendly and cooperative, and your website is awesome. Claims are so easy to file, and reimbursement is very quick. I'm so glad that I changed my insurance provider once I read the shining reviews for Healthy Paws. Keep up the good work. Donna and "Bruno"?

All of my claims were for wellness checks and vaccines for my new German Shepard puppy Bella. It took the Vet longer to sign and date the claim forms than for me to get my check.

All of my claims were for wellness checks and vaccines for my new German Shepard puppy Bella. It took the Vet longer to sign and date the claim forms than for me to get my check.

We bought the level 3 coverage early on in our pups life and it has proven to be a wise decision. Our Yorkie has had several issues that required expensive care and we have been very pleased with his 7 year coverage so far. Filing claims has been improved with their on line process and you can attach the scanned paperwork for instant submission. You never know what can happen to your pet and I suggest getting them covered asap!

Amazing, quick response to my submissioin of claim! Thank you Trupanion!

When a claim is appealed, dealings with Trupanion become a lot more difficult and the 'helpfulness' is deminished.

Amazing, quick response to my submissioin of claim! Thank you Trupanion!