We get what we pay for without arguement - that is terrific!
We get what we pay for without arguement - that is terrific! Christy
- INSURER:
Trupanion Canada
- POSTED: 06/22/2017
- BY: Carroll
- BREED:
- AGE OF PET: 0 - 3
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hold message is too repetitive - part of great service is NOT holding or if on hold not repeating over and over apology about hold time but will give great service - that is an oxymoron!
hold message is too repetitive - part of great service is NOT holding or if on hold not repeating over and over apology about hold time but will give great service - that is an oxymoron!
- INSURER:
Trupanion
- POSTED: 06/22/2017
- BY: Donna
- BREED:
- AGE OF PET: 7 - 10
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I have been waiting for my check for over a month now, when they said it would take a week.
I have been waiting for my check for over a month now, when they said it would take a week. Have called multiple times to check in on the claim, people were nice but nothing has been resolved. They just give me all these excuses of why it still hasn't been completed. Ther is no reason why this process should b taking this long, especially since they told me it would take a week at most. This isn't my 2nd claim, and I'm not happy at all.
- INSURER:
Trupanion Canada
- POSTED: 06/22/2017
- BY: Tabitha
- BREED:
- AGE OF PET: 0 - 3
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We have a 7 year old dog who has had lots of problems.
We have a 7 year old dog who has had lots of problems. Trupanion has been withus thru ups and downs. They have been fantastic. Need I say more?
- INSURER:
Trupanion
- POSTED: 06/22/2017
- BY: Diane
- BREED:
- AGE OF PET: Over 11 years
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Always content with Trupanion
Always content with Trupanion
- INSURER:
Trupanion Canada
- POSTED: 06/22/2017
- BY: Lynne
- BREED:
- AGE OF PET: Over 11 years
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You should cover more expenses.
You should cover more expenses. You rates are too high and to avoid it people agree to high deductibles. These deductibles prevent us to get our money worth. If we keep the monthly payment in an account we can have more funds to cover our best friend's vet charges than what you provide.
- INSURER:
Trupanion
- POSTED: 06/22/2017
- BY: Lida
- BREED:
- AGE OF PET: 0 - 3
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Submitting claims is a very easy process.
Submitting claims is a very easy process. I also appreciate the quick responses to claims and wonderful help from representatives over the phone.
- INSURER:
Trupanion Canada
- POSTED: 06/22/2017
- BY: Kristi
- BREED:
- AGE OF PET: 0 - 3
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Trupanion has provided excellent coverage and all claims have been processed very quickly.
Trupanion has provided excellent coverage and all claims have been processed very quickly.
- INSURER:
Trupanion
- POSTED: 06/22/2017
- BY: Ellen
- BREED:
- AGE OF PET: Over 11 years
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hold message is too repetitive - part of great service is NOT holding or if on hold not repeating over and over apology about hold time but will give great service - that is an oxymoron!
hold message is too repetitive - part of great service is NOT holding or if on hold not repeating over and over apology about hold time but will give great service - that is an oxymoron!
- INSURER:
Trupanion Canada
- POSTED: 06/22/2017
- BY: Donna
- BREED:
- AGE OF PET: 7 - 10
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Yes
No
We have a 7 year old dog who has had lots of problems.
We have a 7 year old dog who has had lots of problems. Trupanion has been withus thru ups and downs. They have been fantastic. Need I say more?
- INSURER:
Trupanion Canada
- POSTED: 06/22/2017
- BY: Diane
- BREED:
- AGE OF PET: Over 11 years
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No
