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You should cover more expenses. You rates are too high and to avoid it people agree to high deductibles. These deductibles prevent us to get our money worth. If we keep the monthly payment in an account we can have more funds to cover our best friend's vet charges than what you provide.

Trupanion has provided excellent coverage and all claims have been processed very quickly.

Thanks Pets Best for making an unfortunate situation a seamless process on your end. Always easy to work with, process for filing claims is simple and forth right. Rec'd check in the mail within a day or two of your email. Could do direct deposit, have chosen not to go that route. Appreciate your Pets Best emails also. Chalked full of great info to keep your pet healthy! Thanks again!

This was the first time submitting a claim and it was a lot easier then I thought it would be. The process is very user friendly

I'm so glad I purchased this plan for my pet. It was a huge help when my dog had a mystery abscess that needed treatment and surgery. Things always happen when you least expect it.

I'm a PetsBest policy holder for many years and 4-beloved fur babies, of which 2 are still on this side of the rainbow bridge. Petsbest is a lifeline, the current claims for treatment of my dog's hepatitis and pancreatitis has saved his life. without Petsbest's prompt and fair processing of claims an already stressful situation would have been worse. Thank you PetsBest!

Seriously, having bought insurance for my puppy continues to be one of the BEST decisions I have ever made! I'm NOT kidding. I enjoy a ridiculous level of satisfaction with the peace of mind that this insurance affords me. Whether I suspect she accidentally swallowed something bad or develops an ear infection, I have no worries about whether or not I will be able to afford any necessary medical care. Additionally, the support staff at Pet's Best always does a tremendous job of answering any and all of my questions. I could not be more pleased with my continued relationship with Pet's Best.

I don't know how much better the claim process could have been! There was a timely response sent via email. My claim was originally submitted by the vet's office via fax. The explanation of benefits (EOB) was clear and very understandable.

My claim was serviced and satisfied quickly. I was very happy with the service.

I've been very pleased with the responsive and very professional customer service I've consistently received as a Trupanion client.