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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

2

out of 10

Price gouging

We initially had our 2 pets covered through Purina, which after a year or 2 sold off great coverage and premium. Sold the policies to 24PetWatch. Within 3 years, 24PetWatch contracted 3 underwriters. With each new underwriter and new policy year came an annual premium increase, which was fairly manageable... until the 3rd underwriter and 3rd year renewal with 24PetWatch. In the 3rd year, they decided to increase the premium for each pet by 100% and that's simply wrong but they do not care. Who knows what the percentage increase will be next year given that pet insurance isn't regulated it seems (the insurance commission is completely powerless). We either pay up or go without insurance because of (now) pre-existing conditions on both pets. They know we're at their mercy.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Mediumhair
  • AGE OF PET: 1 - 8

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10

out of 10

awesome time to recieve claims

your company is the best, i choose your company after reviewing a lot of pet insurance companies, and very happy i chose yours.we always get our payment within three weeks of our puppy's vet visits, which are many because he is a puppy. I have already told many people how well your company does for pets, and handling of claims-AWESOME Company
  • INSURER: PetFirst
  • POSTED: 08/29/2017
  • BY:
  • BREED: Japanese Chin
  • AGE OF PET: Under a year

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10

out of 10

Best decision I've made on behalf of my dog!

I enrolled our Chesapeake Bay Retriever in Healthy Paws when she was 6 months old after a friend recommended I look into pet insurance. After researching my options, I chose Healthy Paws and haven't regretted it one bit. She was very healthy through her 5th birthday but recently started showing odd behavior when she exercised vigorously. She was diagnosed with Bilateral Cruciate Disease which meant she needed 2 separate knee surgeries that cost $2000 a piece. Since I haven't needed to use the insurance in the 5 years that I've had it, I was nervous they would try to get out of paying their portion of such a large bill. Boy, was I wrong! They were understanding and caring and answered all my questions about making sure that the claim would be paid. They even offer a service for procedures that are preapproved in which they can direct pay their portion of bill right to the veterinary provider. It worked out great. Vet has happy too! I have recommended this pet insurance to my mother-on-law who just got a new puppy a few months ago. I hope she takes my advice. So happy I have it and so are my 3 boys who are anxious to play fetch with their dog again after she heals. <3
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chesapeake Bay Retriever
  • AGE OF PET: 1 - 8

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4

out of 10

Regarding 8/17/2016 claim

I do not understand your claim process. A claim was submitted for a stool sample ordered by the vet as she suspected eosinophil. She wanted to rule out parasites. Layla had a blood test that showed elevated eosinophil in her blood, plus swelling in her lip and foot. I do not consider this - the stool sample - a routine test and have no idea why it was called wellness as the purpose was to help diagnose. I am not happy about this. I feel like I am dealing with a human insurance company, only worse. I is not making me feel good about Embrace.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy Paws is the BEST!

I am so glad that I chose Healthy Paws for my kitties health insurance company. They have GREAT customer service. The people I speak with show compassion and concern for my kitties and their healthcare. Their rates are very reasonable. I initially went with another company and they doubled the rates of my 3 cats and my mom's dog after 1 year. Healthy Paws, if and when they do increase their rates, is by a couple of dollars. When I submit a claim I am reimbursed within a week. They also go above and beyond by giving back to help homeless pets. They are more than just an insurance company. They care deeply for and have a compassion for animals. I tell everyone I meet that has an animal: "Get your pet covered by Healthy Paws!" They are the best pet insurance company out there!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bengal
  • AGE OF PET: Over 8 years

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10

out of 10

Highly recommend, great customer service.

Healthy Paws has been an awesome insurance company and I am very grateful to have them. After spending a little over a week reviewing pet insurance companies in depth, I choose Healthy Paws because I felt that they offered the services I really wanted to find, for example, no lifetime limits per pet, no limits per claim or per year, they cover hereditary and congenital conditions. These are some of the very important things I was looking at that quite a few other insurances would not provide. For what they do offer, the pricing is very affordable, I insure three (3) dogs with them. But their customer service has been outstanding. Just recently in mid Oct 2016, one of my dogs had a severe reaction to a suspected Parvo vaccine. This caused him to go into anaphylactic shock and unresponsive. We rushed him into the ER and his blood pressure was at 28 instead of the normal 120-130, he was in critical condition for 12 hours and we almost lost him. The ER was awesome and Healthy Paws processed the claim within 2 days and a check covering about 90% of a very expensive ER bill in about a week. This is the second time we needed to use our insurance within one year and both times they were very easy to use, no complicated forms or hassles. Plus, I had the peace of mind knowing my babies were covered for something like this so I could focus on them and not worry about if I would be able to afford the high cost of emergency services. On top of all that, I received an email from their customer service a little over a week after the emergency asking how my pet was doing and wishing him well. Wow, I can't say enough good things about Healthy Paws, but I am extremely happy and satisfied with them and highly recommend them.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Maltese
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy Paws is great!

My dog fell and broke her front right toe and tore the ligaments in her wrist. Ultimately, it required surgery where a plate was inserted from her middle toe up to 50% of her right leg. 3 months recovery after the surgery and 3 months of rehab. Multiple bandage changes, x-rays, consults, antibiotics and casts all add up. The surgery alone costs $3000. Thankfully, I was covered by Healthy Paws. When my dog was shaking from the pain and limping on three legs, I didn't have to worry about affording the best care because I was covered by Healthy Paws. Their reimbursements are fast and easy with their very helpful app. One reimbursement required more paperwork from the vet so they emailed me and I submitted it afterwards and they processed the claim the same day. Their staff is so friendly and efficient. You email them and they respond the next day! I was extremely touched that they emailed me out of the blue to ask me about my dog's recovery after her surgery. I love Healthy Paws and I am very thankful to everyone there.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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10

out of 10

Health Paws- more than just pet insurance!

I did a lot of research before purchasing this policy for my puppy, Lexie and Healthy Paws had the best coverage for what I was looking for. I had a sheltie (Tara) before Lexie and when Tara developed cancer, I wanted to be able to give her the best care possible- which I did and she lived 4 more happy years. But the cost of that care was overwhelming. When I got Lexie, I knew that I wanted to give her the same great care when the time came, and that was the main reason that I purchased Healthy Paws insurance. I never thought that, even before Lexie was 2 years old, she would be attacked by two vicious dogs, suffering very serious injuries. Thank goodness for Healthy Paws- my little girl is recovering very well and not only has Healthy Paws already paid all of our claims to date, but they even sent a note just to see how she was doing and sending her a big hug. I am so glad that they are with us on this journey. Sincerely, Michelle
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Sheltie
  • AGE OF PET: 1 - 8

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10

out of 10

We love Pets Best

Great service; whenever we have a question there is an actual person on the phone. Explanations are very easy to understand and we feel that you truly care for our "kids". We appreciate you.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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10

out of 10

Very Pleased

I've had insurance thru ASPCA for about 5 years now and I am extremely pleased there claim turn over is very quick and they call to check on my dogs when a claim is submitted would recommend to everyone.
  • INSURER: ASPCA
  • POSTED: 08/29/2017
  • BY:
  • BREED: Siberian Huskey
  • AGE OF PET: 1 - 8

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