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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

We love Embrace!

Embrace has been amazing to work with. Poor Jackson has been thru the ringer: a spinal surgery in 2014, another spinal surgery in 2015, and treatment for Addison's disease this year. Their claims process has always been smooth and easy, with quick turn around and fast reimbursement. No hoops to jump thru; no need to argue for coverage. I can't recommend Embrace highly enough!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Dachshund
  • AGE OF PET: 1 - 8

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10

out of 10

Great Insurance

Once you get through the process of sending your pet's full medical history the company is great! My 6 year old dog just had to have TPLO surgery on her leg and I submitted the claim on a Friday and Saturday morning I received an email that it was approved. The check came the following week. Their claims department was so helpful, especially Sara H, and they even followed up to see how she was doing! That's more than my vet did! They are a great company and we are so glad we had insurance to cover the $3500 surgery! Thank you Healthy Paws
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

10/10 - Expectations Exceeded!

After researching several pet insurance companies, we decided to go with Healthy Paws because of their great reviews and ratings. While insurance is one of those bets you hope you never need to use, it’s reassuring to know that it’s there when you need it. Our otherwise-healthy Scottish terrier became very sick one night and required emergency surgery and several days in the hospital to recover. While our primary concern was the health and survival of our dog, the mounting bills weighed on our minds as well. It was comforting to know that Healthy Paws would be there. Having heard and experienced horror stories about the claims process with human insurance, we were prepared for the worst. Fortunately, we were pleasantly surprised when after submitting the hospital bills and claim form, we received a reimbursement check a week later with everything that we were expecting to be covered. I cannot say enough great things about Healthy Paws – they exceeded our expectations and truly come through when we needed them!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Scottish Terrier
  • AGE OF PET: 1 - 8

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10

out of 10

So Far, Great Investment

This organization does everything it says it is going to do. Read the policy and they cover what they say they will cover. Very happy with their prompt service and claim paying. I recommend them highly.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Shepherd Mix
  • AGE OF PET: 1 - 8

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10

out of 10

Reliable and trusted vet insurance !

I love Pet's Best insurance because it's easy and hassle free, weather you personally fill out the claim form or the clinic. The reimbursement is within a week, and their customer service is very helpful and courteous.
  • INSURER: Pets Best
  • POSTED: 08/29/2017
  • BY:
  • BREED: Standard Poodle
  • AGE OF PET: Over 8 years

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10

out of 10

A+ for Healthy Paws

I researched several pet insurance companies before finally choosing Healthy Paws. This company has surpassed my expectations. I use the mobile app to file claims, which is quick and easy. They process claims quickly and I always receive a reimbursement check within a week of filing a claim. And their customer service is wonderful.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy Paws is hands down the best out there!

Healthy Paws has been a lifesaver! My little boston terrier is only 1.5 years old but has run into some serious eye and tummy issues. Healthy Paws has been so helpful, and submitting claims and getting reimbursements has been a breeze! The whole process from submission to reimbursement takes about a week and their app is super easy to use. I've never had any issues with them and they've always been so great - I can't recommend them enough!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boston Terrier
  • AGE OF PET: 1 - 8

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1

out of 10

Terrible customer service

Submitted a claim in July for over $5,000 after my dog's surgery. Waited patiently for over 2 months, as it usually takes a while to receive reimbursement for claims and the status of my claim indicated that it was "in process" in the online portal. I finally called to check on the status a few weeks ago, and the woman I spoke with said she had no idea why it was taking so long and would expedite it and have a manager call me to follow up. I did not hear from anyone for two weeks and still did not receive any payment, so I called back last week. The person that I spoke with told me that the reason the claim had not been approved was because I submitted a statement that had a stamp on it from the hospital indicating that it was an interim statement rather than a final statement. Not sure why NOBODY BOTHERED TO TELL ME THIS for almost 3 months. He told me to email the final statement to 24petwatch and be sure to include the original claim number so that it would be attached to my claim correctly. I did this immediately, and two days later I saw that a new claim was in process in the customer portal. I called again to ask why this was showing up as a new claim instead of being attached to my original claim, and the person I spoke with said she could not see any new claim in her system. I called back today to see if it was showing up in their system yet, and the person I spoke with tells me that I can't submit a document separately to be attached to an existing claim (even though this is what I was specifically told to do less than a week earlier) and that I need to submit an entirely new claim with all of the documentation. So I am starting from square one three months later. I have never been so frustrated with a company and will absolutely be switching insurance providers as soon as I am reimbursed.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Healthy Paws was there for me and my dog

My 13 month old standard poodle was diagnosed with Lyme Disease. Unfortunately he had a terrible reaction to theantibiotics first prescribed and developed ear infections, lesions all over his body, and lost the pads on his feet. After 3 stays at WestVet in Boise, I brought him home and nursed him for close to a month before he was his normal self. Total expenses were over $6,000 and Healthy Paws paid 90% of these bills with no hassles, delays, or red tape.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Standard Poodle
  • AGE OF PET: 1 - 8

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10

out of 10

I recommend to everyone!!!

My pup, Harley, needed TPLO surgery in June (at the time I did not have insurance)... I would do anything for him so I paid thousands out of pocket for the procedure. That week, I was told about 'Healthy Paws' and I read about them and signed up right away. Just three short months later, Harley fell paralyzed: I was told he needed immediate hospitalization, an MRI, spine surgery, etc. As soon as I left the vet hospital I called to see what coverage I had; everyone I spoke to was genuine, concerned, and so helpful! I was assured that I had coverage for all that was needed (besides my deductible and 10% of total which my policy states) Thanks to that, Harley could have the surgery and is now able to stand and walk- it will be a slow recovery but I can also look forward to the fact that 'Healthy Paws' will be there for me when he can start his hydrotherapy sessions! Also... my claims were processed that same week...and they even checked on him after my claim was completed! I recommend them to everyone who has a pet!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Rottweiler
  • AGE OF PET: 1 - 8

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