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Very happy with Tru Panion. I highly recommend them for all animal lovers.

Glad I chose TP for our best friend

Always helpful and pleasant when I call.

She wasn't able to resolve my issue but it was late at night, and I am confident she will resolve it in a timely manner, customer service was great as always.

Trupanion has been amazing! Excellent customer service and kindness!

I went for it and purchased Embrace pet insurance when our dog was just 3 months old. It seemed extravagant at the time, but I have no regrets for this piece of mind. She has swallowed a dime which was extracted in the vet ER, and we've discuvered she has a rare liver condition. The Ct scans, ultrasounds, and all diagnostic appointments have been paid for at 80%. Embrace staff talked us through the claims process, they have efficient and clear accessible communication, and we got paid shortly after our vets submitted claims. It's been flawless. I've recommended this insurance to all of my friends and family. They approved a very expensive procedure that is our only option to keep our puppy alive. By the end of this ordeal we will have maxed out our coverage for the year. Fingers crossed they will continue to be true to their excellent coverage.

After the deductible is met, the insurance is wonderful! My little dog couldn't open her mouth, it was so sad! She stopped eating and was just listless. After many tests, we discovered she had MMM, a horrible disease that affects the jaw. Embrace has reimbursed me for almost everything, including medicines needed to make her feel better. Thanks for the awesome service and being there for us!!

My cat Sophie had a sudden crash caused by multiple issues - congestive heart failure, pancreatitis, anemia, a kidney infection, and CRF. She ended up confined at a specialist vet hospital and had to undergo numerous tests and had many different treatments. The veterinarian team was excellent but this came with a really high price. Having ASPCA Insurance was a tremendous help, as they covered 80% of the expenses for Sophie's treatment (after the deductible). I had never dealt with an insurance company for a major pet illness and I was very surprised at the ease of filing and the quickness of updates (they needed to get more information from my vets) and response. I also got a call from Courtney of ASPCA a day after receiving my claim decision to check on how Sophie was doing. I am so relieved and thankful to have pet insurance during this time because I was able to get what I would say is the best treatment in SF I could get for Sophie. ASPCA Pet Insurance made this really stressful period more manageable.

I have heard stories from other pet owners about the worthlessness of having pet insurance. My friends would ask why I didn't just put that $40-50/month into a savings account accessible immediately if I needed it. If I'd taken that approach I know that I never would have continued to save due to more urgent financial concerns. So when my 11-year old, 20 lb. terrier mix had a cranial cruciate ligament tear I was relieved that I'd kept up my coverage with Healthy Paws Pet Insurance. Between our regular vet's bill for diagnosis and the surgeon's bill for treatment the total was almost $4000. After my $500 deductible was met Healthy Paws covered 90% of the remaining amount. Since this was the first claim I had ever made I had to have all of her records sent in. I was worried that my claim would be challenged because I'd recently changed vets and my dog had a different operation on the same leg 8 years ago. But once they received all of her medical records Healthy Paws posted the amount of my reimbursement on my account page and had a check in the mail. Having recently retired I appreciated knowing that a large part of the bill was covered!

Can always count on Embrace, happy to have for insurance!!