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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

Efficient!

We had a hefty bill and it was handled deftly and all was settled nicely. Laura B. is a real professional and we appreciate her help.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

Amazing pet insurance!

Our puppy (mixed terrier/miniature poodle) at a year old needed surgery and Healthy Paws was amazing!! Easy to file a claim and use the app. Turn around time for claim processing was under 24 hours and we had a check within a week. Communication and customer service is outstanding! Also received a follow up email inquiring about our puppy after the surgery. I highly recommend this company! 5 stars for sure.
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Terrier Mix
  • AGE OF PET: 1 - 8

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10

out of 10

Awsome pet insurance

My dog has had multiple issues in only his first year of life: ear infections, allergies, giardia, and a luxating patella. The surgery for his knee alone was $1700. Healthy paws has been amazing in helping with all of his medical expenses. They are affordable and submitting claims with them is a breeze. They are very quick in processing their claims and reimbursement never takes more than a week or two. They are also one of the few pet insurance companies with a personal touch. I received an e-mail from them after my dogs' ortho surgery checking in on how he was recovering. Top notch service and highly recommended!
  • INSURER: Healthy Paws
  • POSTED: 08/29/2017
  • BY:
  • BREED: Chihuahua
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion was the best decision I made .

I have 2 dogs insured with Trupanion. One is my Parson Russell Terrier, and my Bernese Mt. Dog. My Bernese Mt. Dog was diagnosed with EPI AT two, had TTA surgery at 6, and now has had a mast cell tumor removed.Trupanion has paid all claims at 90 % minus my 200 deductible. This would have caused a financial hardship on our family without Trupanion. We see the oncologist next week and A Trupanion rep told me all the treatments are covered for her Mast Cell tumor. What a relief. I really want my girl to beat this.
  • INSURER: Trupanion US
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 1 - 8

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9

out of 10

Efficient

My experience was efficient and easy. I received 30 days of pet insurance when we adopted our new puppy, Marshall. Within 24 hours after bringing him home, he became very ill with the parvo virus. And now i can get my money back, treatment was very expensive, but worth it because it saved his life. Im thankful
  • INSURER: PetFirst
  • POSTED: 05/09/2019
  • BY:
  • BREED: Basset Hound
  • AGE OF PET: Under a year

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9

out of 10

Efficient

My experience was efficient and easy. I received 30 days of pet insurance when we adopted our new puppy, Marshall. Within 24 hours after bringing him home, he became very ill with the parvo virus. And now i can get my money back, treatment was very expensive, but worth it because it saved his life. Im thankful
  • INSURER: PetFirst
  • POSTED: 09/04/2017
  • BY:
  • BREED: Basset Hound
  • AGE OF PET: Under a year

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10

out of 10

Responsible claims processing - and good service

This review is after my first claim experience with Embrace. First I called Embrace customer service and they reviewed the process of submitting claims with me. I later received email follow-ups updating me as to the progress of the claim. I found the Embrace website portal for claims submission very easy to use. The process was very easy and followed the instructions on the website and in the policy. After reviewing my claim, it was denied. The information in the correspondence from Embrace clearly stated why the claim was denied. I had taken the necessary steps to provide the baseline documentation to Embrace when I became a customer. I found in the policy that I could appeal a claim denial. Because of the explanation in the initial claim denial, I was able to determine exactly what Embrace needed that what missing in order to support my claim. I obtained the documentation needed from our vet and submitted it to Embrace for re-evaluation of my claim. The policy states Embrace has 2 weeks to review an appeal. I was pleasantly surprised that they reviewed the supplemental documentation I provided within 24 hours, reversed the denial and covered my dog's injury exactly as per the policy I purchased. I have been around the block a few times and know that insurance companies must be careful to avoid fraud in order to keep premiums low. The dialog with Embrace was very professional. Based on my experience, I recommend Embrace for pet insurance.
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Boxer
  • AGE OF PET: 1 - 8

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10

out of 10

The Best!

I love Embrace! I have researched several companies and Embrace has the best coverage at the best rate. Claims are super easy to do and they pay within two weeks!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Bernese Mountain Dog
  • AGE OF PET: 1 - 8

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2

out of 10

disappointed!

I am extremely disappointed in how Embrace handles my dog's claims. They claim everything is related to a pre-existing condition when it is not. I would not recommend this company to anyone!
  • INSURER: Embrace
  • POSTED: 08/29/2017
  • BY:
  • BREED: Labrador Mix
  • AGE OF PET: Over 8 years

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1

out of 10

TERRIBLE!!!!

Buyer beware......doubled the premium without notice. Debited my account twice. Very poor customer service. Do not buy insurance from them.
  • INSURER: 24PetWatch
  • POSTED: 08/29/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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