154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified November 09, 2021

Good.

Good. Service.

Insurer: ASPCA

By: Norman Bergantim

Verified November 09, 2021

Just purchased the product a week ago

Just purchased the product a week ago. Nothing to assess.

Insurer: Spot

By: Bryan

Verified November 09, 2021

User Friendly

The website made the sign-up process painless and I like being able to submit paperless claims. When I viewed my new account online, everything was clear, simple, and easy to understand. My only concern was understanding how the preventive care endorsement worked. It was a little confusing when I saw my Delarations page not to have that listed very clearly at the beginning of the document. I eventually found the "add-on endorsement" at the end of the document but I think mentioning it on the initial page that shows what you are paying would have made things clearer instead of combining the two items into one total. I was afraid I hadn't added it at first glance. I look forward to working with the company in the future. So far everything has been very user friendly.

Insurer: ASPCA

By: M. Smith

Verified November 09, 2021

Examination fees not being covered is big downfall for Trupanion

The people I spoke with were great - from the person I signed up with to the person who helped me put in my 1st (and last) claim. The ease of submitting the claim was great. However, they do not cover the exam fee. That was a complete surprise. I suppose I should've read the print better - but also, no one pointed it out and this is my first experience with a pet and pet insurance. I don't understand how the exam part of the whole procedure can be left out of the coverage? There can be no diagnosis/treatment/recovery without first being examined. For example: My first claim was over $1300 - which included exam fees, x-rays, and finally antibiotics. After they remove taxes (again, I don't understand how they can just not cover that, I paid it), the vet fee, and the deductible, they ended up reimbursing only 40% of the total cost. I find the lack of coverage of the exam fees a dishonesty and misrepresentation on their part. They claim to cover "90% of actual veterinary costs" without actually covering the cost of the veterinarian? I know the small print is there, but I truly believe the larger print affirmations are a complete misrepresentation. The exam is the basis of the whole treatment. Due to this, I will be canceling my policy as soon as I find a new insurer.

Insurer: Trupanion Canada

By: Darlene

Useful
Verified November 09, 2021

Easy pet insurance

They made it easy to decide what and how much insurance to buy to fit your budget.

Insurer: ASPCA

By: Foster Mom

Verified November 09, 2021

Trupanion makes it easy to submit a claim and processes claims super fast.

Trupanion makes it easy to submit a claim and processes claims super fast.

Insurer: Trupanion

By:

Useful
Verified November 09, 2021

Very helpful

Very helpful

Insurer: Trupanion

By:

Useful
Verified November 09, 2021

Very helpful and was able to answer all my questions!

Very helpful and was able to answer all my questions!

Insurer: Trupanion

By:

Useful
Verified November 09, 2021

Excellent Customer Service

You are are great! Ease of submitting a claim and fast turnaround after it is submitted.

Insurer: Trupanion

By:

Useful
Verified November 09, 2021

I have had to call Trupanion Customer Care twice in two days and both times I was met with an unbelievable level of knowledge understanding and care which makes dealing with pet health issues so much more bearable- it's nice to know I have TP in my corner

I have had to call Trupanion Customer Care twice in two days, and both times I was met with an unbelievable level of knowledge, understanding, and care, which makes dealing with pet health issues so much more bearable - it's really nice to know I have Trupanion in my corner.

Insurer: Trupanion

By:

Useful

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