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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great insurance
Great insurance. Claims resolved promptly.
Insurer: Spot
By: Awilda
Great pet insurance
Just makes the we whole pet insurance so easy and well done
Insurer: MetLife
By: customer
Told me 60$ for the coverage I wanted
Told me 60$ for the coverage I wanted, but once it was said and done, it wants to say it's going to be 115 for initial payment? That wasn't what y'all just told me
Insurer: Nationwide
By: Chyann Silvey
Simplicity
Always simple to use fast response no issues or complaints.
Insurer: MetLife
By: Kimberly Logans
Easy peasy claim submission
Submitting a claim is super easy. The response time is amazing!
Insurer: Trupanion
By: Linda
I have a healthy dog but have had Spot…
I have a healthy dog but have had Spot for 2 years just incase. I have had 2 minor situations this year that we had to go to the vet for and both times it was covered and the claims process was easy.
Insurer: Spot
By: Carolyn B
Just One Flaw
The user interface should make it super simple to start a claim. It was super easy to see all the documents needed, just not how to actually SUBMIT a Claim. I noodled around until I found step by step instructions. I needed to click on my dog (I only have one pet. Who else would I be submitting a claim for?) This should be obvious like ordering on Amazon. There should never be a moment where you don't know where to click. That said, everything else went smoothly with uploads and reimbursement to my checking account. Kudos on the rest of the process. I appreciated the email updates too!
Insurer: MetLife
By: Homer's Mom
Unjustifiable, exorbitant and unfathomable premium increases over 14 years.
I insured my dog when he was only a few months old in 2012 at a monthly premium of $30.21. With annual increases as much as 36.25% my new monthly premium for 2025 is now $480.76. I had to let the policy expire. I’m retired, living on Social Security, and that’s more than two and a half times my monthly Medicare Premium. On top of that, regarding on my last two claims, they denied medications consistently covered in the past. They’re making up the rules as they go.
Insurer: Healthy Paws
By: Richard Chernicky
Customer service is the best ever !!
Customer service is the best ever !!
Insurer: Fetch
By: Lynne
My Experience Cancelling
Angelique and Danielle were both very helpful and understanding of my situation with my pets and the reason I needed to cancel.
Insurer: MetLife
By: Norma Coe