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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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My First Claim
Quick response to my claim on my dogs yearly checkup at the Vet
Insurer: Spot
By: George Giacco
Very easy to file claims on line
Very easy to file claims on line. Quick response.
Insurer: MetLife
By: David Sink
Denied my claim
I am contemplating moving my policies if all 3 of y dogs as y golden retrievers claim was denied due to them saying it’s routine care. This is a chronic problem my vet and I are trying to remedy. It is not routine care. And they they said the medication is not on their “list” so at this point everything has been denied including the testing. No point in having it if they deny everything. So disappointed
Insurer: Pets Best
By: Robyn
Pet’s Best is a Blessing!
The peace of mind that this company gives me and the service that they provide is wonderful! The representatives are efficient and filing a claim is very easy. It is never difficult to reach a representative and they are very helpful and very kind. I am extremely happy to be with this company.
Filling claim is made so user friendly…
Filling claim is made so user friendly and the response time for reply is so incredibly fast !
Insurer: Trupanion
By: Donna
A few months ago
A few months ago, I requested an upgrade for my plan. They said they would do it right at the renewal date, but they didn’t. So I called in July and August and told them it hadn’t been done and asked them to do it. The first call in July quoted a price of approximately $130, and the second call in August the price was $135. Besides not fulfilling what was promised months ago, they also raised the upgrade price from one day to the next. They also charged a fee to process the upgrade.
Insurer: Embrace
By: Elika Kazurayama
Sickly Fur Baby
We have a sickly fur baby; she has allergies, chronic ear infections, GI issues, to name a few. Pets Best has been Outstanding‼️ Their claims process is Super Easy and Not Once have they questioned nor denied any of our claims. THANK YOU Pets Best for your amazing customer service, your support/assistance but Most Importantly, Your commitment, dedication and Compassion towards our Pets!!
Insurer: Pets Best
By: Rosendo
That you all are compassionate and understanding. In handling situations with sincerity.
That you all are compassionate and understanding when it comes to handling situations that come up for your clients.
Insurer: Embrace
By: Renee Gentry
Excellent pet insurance company
Submitting a claim is incredibly simple. Communication is quick and easy. Reimbursements arrive quickly into my acvount
Insurer: MetLife
By: Regina
Super fast and super easy to submit my…
Super fast and super easy to submit my claim. I am so happy this is the plan I chose for my baby
Insurer: MetLife
By: Kristin