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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Excellent service
I have used Pumpkin Pet Insurance for 3 years for my cat. I'm highly satisfied with their service: Prompt responses, excellent communications, and quick process and reimbursement.
Insurer: Pumpkin
By: Kim
Communication was timely and great
Communication was timely and great. I got a text and email when my claim was submitted by my vet’s office, and another text when the amount was finalized. The well-timed follow-up email clearly explained the breakdown of what was covered and paid by Trupanion.
Insurer: Trupanion
By: deborah
Great experience
Great experience ! Coverage was clearly laid out and easy to understand!
Insurer: Nationwide
By: Geogirl
Barron's Dad
"Somehow my dog got into poison or toxin and became very sick. The vet performed lab work and a regiment of liver recover vitamins and other prescription meds with follow up exam and labs. He is healthy and happy again. Pets Best covered almost everything after the deductible was met. The process was very easy, fast and simple, in my opinion. The refund went directly into my bank account. I recommend Pests Best to everyone. Thank you so much. Barron's dad. "
Insurer: Pets Best
By: Jack
Nationwide is on my Greyhounds' Side!
Ben was so polite, professional and courteous when I called to add Lemon to my policy. He obviously took the time to review my file because he guessed right away that Lemon was a greyhound! He was knowledgeable and very helpful in getting Lemon added to my policy. Side note, I also love that Nationwide automatically cancels policies on a pet once a euthanasia claim is filed. It's one less heartbreaking phone call to make during a sad time.
Insurer: Nationwide
By: Somer Palmer
When I told the Animal Hospital I had…
When I told the Animal Hospital I had Trupanion insurance, a smile came over their face. They said GREAT, they are so easy to work with.
Insurer: Trupanion
By: Robert Ellis
Quick response
Quick review, approval and payment of claim. Very happy with my experience
Insurer: Trupanion
By: Nikki
I was a bit frustrated when I first…
I was a bit frustrated when I first called but the rep that I dealt with was excellent! She was kind and helpful in guiding me to correcting the invoice. Thank you
Insurer: Trupanion
By: Bobbi
I have used Nationwide for years
I have used Nationwide for years, look forward to continuing with them for many more years. Excellent service and timely and courteous. Have recently transitioned to another employer and they also offer Nationwide pet insurance. Yea!!
Insurer: Nationwide
By: CAW
Claims Process
It is so easy to file a claim online and the next thing you know is that you are getting reimbursed by direct deposit. I would highly recommend that you get pet insurance for your family member. New or existing pet owners. Accidents and illnesses can occur at any time.