154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,469 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,316 reviews

4.9
Healthy Paws

10,759 reviews

4.9
Fetch

27,438 reviews

4.9
Pets Best

14,143 reviews

4.9
Trupanion

62,975 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified August 02, 2025

A fast and amazing team!

A fast and amazing team!

Insurer: Spot

By: Cymantha Baroy

August 02, 2025

Knowledgable rep, great coverage,.

The rep was friendly and very knowledgable. She answered all my questions comprehensively. Had my best interest mind. Was told of savings of $48 dollars yearly by paying quarterly rather than monthly. Asked questions around value of "wellness" add on and was told likely not a good value unless were to access dental cleaning benefit. Also, that reimbursement per service with Wellness add on often does not cover full cost of service. So did not sign up for the option. Looks to me that it is at best a break even proposition. Overall, process was very smooth. I am especially impressed with the rep Lauren did an excellent job!

Insurer: Fetch Canada

By: Denis Diggins

August 02, 2025

MetLife Pet Insurance: A Masterclass in Incompetence

Here we go again—another denied claim. Another month of absolute nonsense. At this point, I’m not even surprised. Just disgusted. For YEARS, I’ve submitted the exact same documentation from my vet stating that both of my dogs require AGE every single month. It’s on file. It’s highlighted. It couldn’t be more clear unless I tattooed it on someone’s forehead. And still—STILL—MetLife can’t get it right. Every month I waste my time fixing their mistakes. Every month I get some excuse: new staff, system issues, someone forgot to read. Are you kidding me? If any of us did our jobs this poorly, we’d be fired on the spot. The truth is, MetLife Pet Insurance is broken. The service is a joke. The systems are garbage. If I weren’t locked in because of pre-existing condition exclusions, I’d have ditched them ages ago. As soon as I find a better provider, I’m done. And if you’re reading this and dealing with the same ridiculous runaround—take this as your sign. Jump ship. They don’t deserve your money, your time, or your trust. Fix this, MetLife. Or don’t. Just know I’m not going quietly anymore.

Insurer: MetLife

By: Corey

Verified August 02, 2025

Once we figured out what browser we…

Once we figured out what browser we could use, the rest was pretty straight forward. Since our dog was so young she didn't have much of a medical history. We sent what we had, but it wasn't much. I would have liked some kind of feedback on that. The actual claim form was quick & easy.

Insurer: Spot

By: Cheri Hardt

Verified August 02, 2025

Trupanion has already saved us, A LOT!

Trupanion has already saved us a lot of Money and our new puppy is only a year old. Our last family member, Bentley the dog and Lily the cat cost us over $29,000 in less than 4 1/2 years. So yes, we are grateful to have Trupanion. Mahalo, Roger

Insurer: Trupanion

By: Roger Erickson

Verified August 02, 2025

It's nice to have some help with…

It's nice to have some help with unexpected vet bills.

Insurer: Spot

By: Karla Dick

Verified August 02, 2025

The friendly knowledgeable support.

The friendly knowledgeable support.

Insurer: Trupanion

By: Monica

Verified August 02, 2025

US based customer service, fast processing and payment of claims.

My 3yr old Standard Poodle has had several serious heath issues. The most recent requiring surgery. Quick processing of bills and claim reviews. Friendly, caring customer service (US based). Not the cheapest insurance, but GREAT service. Very happy client who has a high level of confidence in TRUPANION.

Insurer: Trupanion

By: Lisa V

Verified August 02, 2025

Great pet insurance

They offer different packages for different types of services for your fur babies. I ended up needing to use it & they were great. My past pet insurance didn't cover anything & it was more expensive. I'll always recommend spot insurance

Insurer: Spot

By: Samantha Stevens

Verified August 02, 2025

Simple to do

Simple to do, send, and get paid!

Insurer: Spot

By: Valerie

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