154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,760 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,319 reviews

4.9
Healthy Paws

10,775 reviews

4.9
Fetch

27,461 reviews

4.9
Pets Best

14,152 reviews

4.9
Trupanion

62,998 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

November 18, 2021

So relieved to have this wonderful insurance for our new puppy

I’m so relieved that we purchased this pet insurance for our new puppy. It was so easy to acquire the policy we wanted and set up an online account. Submitting a claim for puppy’s vet exam and vaccinations was soooo easy. We received a claim reimbursement so fast. Setting up a direct deposit claim reimbursement was easy and will be especially convenient. We’re very delighted with our choice of Pets Best and will definitely recommend them to friends and family!

Insurer: Pets Best

By: Troy

Useful
November 18, 2021

False Advertising and Inaccurate Representations

I called a representative of Best in order to determine the policy that would cover what I needed for my puppy. I was told I would need an endorsement to my plan to get my puppy’s neutering covered. I waited to schedule his procedure for a few weeks after I obtained the policy to make sure it would be covered. However, when I submitted my claim, it was denied! I was told that I obtained the wrong endorsement and no effort was made to determine how that occurred or to work with me to figure out a solution. I am extremely disappointed with my experience and would not recommend this company to anyone.

Insurer: Pets Best

By: Tacy

Useful
November 18, 2021

How you made the top 10 in pet insurance?

Only getting a star because it's required not because it's earned. My son recently submitted two claims for our dogs, both of which were denied. How you acquired a spot in the top ten for pet insurance is beyond me. You don't cover well visits, which I find absurd. And now that the claims will be held on file, my pup that had a cyst checked you'll list it as a preexisting condition and have the right to deny any claims again. The policy is under my sons name, Michael Giuliano. The dogs are Maggie and Gypsy. Maggie was in for a well visit. And Gypsy was the one that had the cyst issue. I just have to ask, since both claims were denied and you now have a record of the cysts, are they going to be considered a pre existing condition that you can deny again? If you could let me know about that I would appreciate it, because I don't want any additional surprises.

Insurer: Healthy Paws

By: Janet

Verified November 18, 2021

I paid for the service and don’t have an insurance number

I got the insurance, paid for it and 4 days later I haven’t get an email with my insurance number. I called the 180@ number and there is no one to get in the line. Asked for a call back, someone called but they didn’t talk. So, I paid for the insurance and I still don’t even have a welcome email from this company.

Insurer: ASPCA

By: Luz Stella Laverde

Verified November 18, 2021

Hidden deductible added after signed up

Was happy when I first got coverage with TRUPANION for my dog. She had a shoulder injury and TRUPANION covered 90% of the related issue. Fast forward a year later and they have changed their policy unbeknownst to me and are now charging a deductible. Incredibly frustrated and unimpressed as I always felt this company was transparent. I will be switching insurance carriers for my dog.

Insurer: Trupanion

By: Molly

Useful
Verified November 18, 2021

excellent insurance

excellent insurance! fits my budget, easy to make a claim, and receive assistance!

Insurer: ASPCA

By: Nancy Fields

Verified November 18, 2021

It’s very fantastic and trustworthy…

It’s very fantastic and trustworthy towards healthy

Insurer: ASPCA

By: Nancy Hollenbeck

November 18, 2021

Love how easy it is to submit claims…

Love how easy it is to submit claims and that I get updated emails on the status of my claims. This insurance has been a blessing. Wish I would have known about it before with my previous dog. Every owner should have pet insurance. I recommend Pets Best to everyone.

Insurer: Pets Best

By: Wendy Mara

Verified November 18, 2021

Great customer service!

Great customer service!

Insurer: Prudent Pet

By: Ronald

Verified November 18, 2021

The best pet insurance company

You guys are the best!!! Every staff member I have ever spoken to is caring,helpful and courteous. Thanks for being there when I needed you.

Insurer: Trupanion

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Useful

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