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Claims process has been good customer service is good but the inability to upgrade plans later is disappointing.
Claims process has been good, customer service is good, but the inability to upgrade plans later is disappointing.
Insurer: Trupanion
By:
Customer service helpful and polite
Customer service helpful and polite
Insurer: Trupanion
By:
Great plan
Easy to sign up. Staff very helpful in explaining the plan and answering questions
Insurer: Trupanion
By:
Easy to use website and quick response and payment from the Trupanion team.
Easy to use website and quick response and payment from the Trupanion team.
Insurer: Trupanion
By:
Everything was handled very efficient and very fast thank you very much
Everything was handled very efficient and very fast thank you very much
Insurer: Trupanion
By:
Excellent communication
Excellent communication
Insurer: Trupanion
By:
Excellent experience with customer service.
Excellent experience with customer service. Every time I have called Trupanion it has been an entirely wonderful exchange. Thank you.
Insurer: Trupanion
By:
Extremely easy to file a claim
Extremely easy to file a claim
Insurer: Trupanion
By: