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You always hear horror stories about filing claims with pet health insurance companies, but my experience with Pets Best has been wonderful. I bought their accident insurance policy for my two dogs when they were puppies (2015 and 2016) because they are incredibly active and love to run and play with each other. The policy is reasonably priced and covers most things that can occur in an accident. I have never had to use it until just recently (October 2017). My dog Chloe lacerated her foot on a Sunday afternoon (of course) and had to be seen on an emergent basis and have surgery to repair it. I filed my claim on October 6 with a copy of the paid invoice and immediately received an e-mail letting me know that my claim was received. While the claim was processing, I was able to log in to the website to see the status of my claim and 8 days after submitting my claim it was approved and paid. Pets Best provided me with an e-mail notification regarding the payment and I also received a letter in the mail. I opted for direct deposit into my checking account and it was there a day or so after the claim was paid. There was no quibbling over items on the invoice and no questions. This was easier than submitting a claim to my own health insurance company. I would definitely recommend Pet's Best !

You guys are the best! Colt, Rhett and Romeo thank you!

This policy really does what it says. I submitted my claims and received my reimbursement in a timely manner. It was hassle free. I highly recommend this policy to my family and friends

I enjoy using their service. They quickly respond when I need help and the staff is very friendly and helpful

The coverage is easy to understand and the claim-submitting process is easy to follow.

We chose Nationwide Pet Insurance over the other companies due to it's great value and volume of coverage. The many different plans you can choose from make it affordable to all.

My husband and I are so grateful for Nationwide. It seems that every time we have a major expense for our dog, Nationwide's coverage is more than we expected. We can't imagine owning a pet without having pet insurance and there is NO question that Nationwide is the best out there. We highly recommend it.

When it is a Sunday & you don't know what to do when your pet is hurt but not that bad. Go to the ER Vet or wait? Such a comfort to get expert advice! Prompt, knowledgeable, professional. Love Love Love the Vet Helpline.

I happened upon pet insurance as a benefit offered by my employer. It sounded like a good idea and it didn't seem too expensive so I bought coverage for 3 cats. That same year one of our cats broke her hip and the surgery cost over $3000.00. I submitted a claim and Nationwide sent me a check. They also helped me through the whole process. I'm extremely grateful to the skilled surgeon who performed the operation (our cat has made a full recovery) but I'm also grateful that this accident didn't cost me $3000.00. I am convinced that pet insurance is a prudent thing to have and Nationwide has been great. Thanks!

I've had insurance for my pets for the past couple of years. I wondered if it was a huge waste, but decided to send in bills and see about the coverage. The insurance monies back were very good, and when one of my covered dogs died last year, although he had been seen, had dental care, and a month later passed, Nationwide returned some of the premium and even more with a lovely condolence note! I tell everyone how pleased I am with this company.