Find and read reviews with confidence

Reviews Reviews

With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

5

out of 5

Great customer reps!

I haven't had to submit a claim, but may have to in near future. I'd have more to say then. For now, your customer representatives are great!
  • INSURER: Trupanion
  • POSTED: 10/24/2017
  • BY: Anne
  • BREED: Cockapoo
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Peace of mind

I love knowing Trupanion is there for us in our time of need to help with getting our fur babies all the love and compassion possible along with the best care available.
  • INSURER: Trupanion
  • POSTED: 10/24/2017
  • BY: Melissa
  • BREED: English Bulldog
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Helpful service!

Trupanion was very helpful
  • INSURER: Trupanion
  • POSTED: 10/24/2017
  • BY: Jessica
  • BREED: Miniature Dachshund
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

No complaints

My experience with Trupanion has always been good. I have no complaints.
  • INSURER: Trupanion
  • POSTED: 10/24/2017
  • BY: Joan
  • BREED: Mixed Breed Cat
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
5

out of 5

Never go without pet insurance

I learned the hard way not having my pets insured. She was injured. Needing back surgery on her spine. You will do for your pets as they are your family. Without insurance it was a several thousand dollar charge. With our recent pets we will always carry insurance. It not only covers health coverage, but also accidents that can and do occur. A deductible as you chose. Will reimburse monies for different charges. Well worth the cost as it is for your family emergency needs.
  • INSURER: Pets Best
  • POSTED: 10/24/2017
  • BY: Frankie
  • BREED: Yorkshire Terrier
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
3

out of 5

Claims Department Needs Improvementfl

The Customer Dept. is very professional but the claims department needs improvement in settling claims. Takes a very long time to get reimbursement. I had to call three times to find out the status of my claim. Very frustrating.
  • INSURER: Embrace
  • POSTED: 10/24/2017
  • BY: Jane
  • BREED: Mixed Breed
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No
1

out of 5

Verified

Automatic denial of claims

STAY AWAY from this company. They used a routine stool check that was negative on our new puppy that any responsible pet owner does as a "precondition" to deny a claim 2 months later even when the Veterinarian says they are in no way related. I am in the never ending appeals process and not holding my breath. When you complain, they have a rep reach out to you to act like they care when in fact they could care less. She must be their damage control person. If you check out BBB and consumer affairs you will see may, many consumers that were duped like me thinking that they were working with a reputable company. There should be a class action lawsuit. Also the time taken to handle the claim in the box below does not give you the correct options.
  • INSURER: Trupanion
  • POSTED: 10/24/2017
  • BY: joel
  • BREED: German Shepherd
  • AGE OF PET: 0 - 3

Did you find this review helpful?

Yes No
5

out of 5

Thank you so much. Healthy Paws has been a godsend

I cannot say enough great things about Healthy Paws. We have 2 bulldogs and both are on the plan. One of our poor dogs has had multiple health problems this year. We've had to pay out over $10,000 in bills. Unrelated issues and each time huge bills. From a cherry eye to a leg operation and an ER visit. We would have gone bankrupt but thank god for Healthy Paws. Each time they paid out as agreed. No push back no weird exclusions. We had the 90% reimbursement checks before the credit card bill was even due. I tell every friend and pet owner I meet. You have to get this health insurance. All you do is take a photo of the bill from the vet and submit. Takes 5 seconds. They even call and email to check how our dog is doing. Just the nicest, most unexpected company I've dealt with in many years.
  • INSURER: Healthy Paws
  • POSTED: 10/24/2017
  • BY: Eric
  • BREED: Bulldog
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

Pets Best Insurance is awesome!

Pets Best is the very best for coverage, claims payment, and concern for our Cairn Terrier, Emmie.
  • INSURER: Pets Best
  • POSTED: 10/24/2017
  • BY: Tommy
  • BREED: Cairn Terrier
  • AGE OF PET: 7 - 10

Did you find this review helpful?

Yes No
5

out of 5

wonderful service

We had a really hard time with our pet Maisie; she had a problem that first was identified in an xray as lymphoma. They said she would die soon. Then fine vets found it was a thymal tumor, which does not spread but had to come out. We needed first a catscan, then a through the chest operation. Through all this agony Embrace was entirely with us, never bothering us, understanding the problem and always paying services promptly. They are angels and totally on our side. We can't think of a better possible provider system. Vive Embrace and give them a hug!
  • INSURER: Embrace
  • POSTED: 10/24/2017
  • BY: John
  • BREED: Goldendoodle
  • AGE OF PET: Over 11 years

Did you find this review helpful?

Yes No

Get a quote today

Leave a review