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I love Trupanion! They make you feel like family. They are honestly caring and most of the representatives are pet owners and pet lovers themselves. When my beloved 16-year-old dog, Foxy, passed a few months ago, I received a sympathy card that was personally signed by several representatives. Their kindness and support meant so much! And when it comes to paying claims, they are fair, claims are processed very promptly and I've never had a problem.

I wasn't sure if Brodie's ACL replacement would be covered. I logged on to PetsBest and chatted with a customer service rep who was very helpful and assured me it would be covered. I filed the claim online and got my payment in 10 days!

Embrace is easy to use and they care about my pets

I swore when I got my next cat we would get health insurance for him/her. So I did. At that time there weren't that many pet insurance companies out there and since I am an ASPCA Guardian I went with them. It's been twelve years now and my cat has various health problems and the insurance has helped me a lot in paying vet bills. I can submit claims online or via my phone and have the money put directly into my bank. They have been very good in paying for her health problems and in a timely fashion. And I always get a phone call from them after I have had a claim to see how we both are doing and they are always so nice.

I have been using Embrace for over 2 years for my dog Zeke - we recently added a new Goldendoodle puppy to our family. It was so easy to add Dierks on to our policy. I have both types of coverage for my dogs and really appreciate the Wellness Coverage for all of the "small" things that need to be purchased/done for them. I tell all my family and friends about Embrace!

I have been a customer for the past 16 years, and never wanted to need to submit any claims. I hoped that my beloved boy would not get so sick as he has. Our lives took an unexpected turn when he got sick in August, and then the cancer was diagnosed in September. I can tell you that Petsecure has been prompt in responding to and paying my claims. The agents are always compassionate, asking about how he is, and seem to understand how hard this is for me, his mom. I am truly grateful for their help. It alleviates the concern regarding finances, and I know that I can pay for anything that will contribute to his quality of life which is of course my priority. Thank you so much!!

My pup has been very healthy for four years. Now he has had a rash of infections. Embrace has been great so far in covering Vet bills. He is still under care and I hope future bills will be paid just as well. The care far exceeds the cost of the insurance.

This insurance company was there for me and my dog. They were very courteous on the phone, explained everything to me, and quickly resolved the claim and got me my reimbursement.

I believe the pet insurance specialist was "Rose." She was so very helpful and really easy to talk with. I appreciated her sense of humor and her excellent customer service. Thank you Rose.

Embrace has been timely with processing our claims. Once they have all the records and document any pre-existing conditions or expiring conditions, they stick to the facts and process the claims correctly. They have been professional and very helpful as we have dealt with some new health concerns that have recently surfaced.