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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Positive Experience!
I appreciate the quick response and that claims are easily submitted and processed without hassle.
Insurer: Pets Best
By: Emily
Quick claim processing and payment
Quick claim processing and payment. Painless as expected.
Insurer: Figo
By: Scott
BEST Customer Service!…
Trupanion has the BEST Customer Service! The Reps are friendly, knowledgeable and very helpful! All payments to me are very quick and never any hassle. The pet coverage is excellent and rarely is there any question about the claim. I agree with many others who say they wish our health insurance were as easy to deal with.
Insurer: Trupanion Canada
By: Elaine Sylvester
It’s good so far we just got the…
It’s good so far we just got the insurance for our puppy. The respond is pretty quick
Insurer: Pumpkin
By: customer
Best Investment in my Furbaby's Future
As a medical practitioner, I understand the importance of taking care of your health and having health insurance available to provide assistance if needed. One of my patients recommended Healthy Paws to me over six years ago, and it's been the best decision I've made for my dog, Violet. With her breed, I knew that hip dysplasia commonly occurs, and I wanted to be prepared for any medical expenses that could arise. I signed her up when she was between 2-3 years old, and I am so thankful. I would never have expected the medical year we've had. She required multiple procedures, and thanks to Healthy Paws, we could get the critical care without a second thought. The customer service has been outstanding, and they have been so polite and helpful anytime I've called in. Submitting claims is incredibly easy with a quick turnaround as well, other than a few glitches when my camera wouldn't recognize one of the receipts. Violet recently had another medical episode that has been rather heartbreaking and frightening. A few days after one of her treatments, I received an email from Healthy Paws asking how Violet was doing and wishing her the best. I couldn't ask for a better company to have on the side of my furbaby, and I'm incredibly thankful that a patient recommended them to me!
Insurer: Healthy Paws
By: Beverly
SCAMMERS
ABSOLUTELY DO NOT USE THEM!! THEY ARE SCAMMERS!! I filed my first claim because I had no doubt about the issue and that it would be covered based upon the plan I chose. They denied it, saying there were preexisting issues, so I call my vet and they have no recollection as to why they would think that and deny my claim. The people are rude and we’re no help. I just hope other people don’t make my mistake. I immediately cancelled and spoke with another insurance who was happy to help and agreed with my statements above and how they were false.
Insurer: Pumpkin
By: Shaena
It is a total scam
It is a total scam. I will no longer be paying for their service and am slightly upset that I could have signed up with another insurance and got a much better service. The time it takes to process for them just to deny it is aggravating. Please save your money and look somewhere else.
Insurer: Pets Best
By: Bezawit W.
We love Healthy Paws!
We've used Healthy Paws for the past two years for our dog, Maple, and we are continuously impressed by their customer service, clarity and transparency, and the speed with which they process claims. Everyone we've interacted with at the company has been honest, thoughtful, helpful and friendly. They have helped us many times and we are so grateful for their support during stressful situations!! Not only are their rates reasonable, but you can tell Healthy Paws really cares about their customers and their pets and we would highly recommend them to anyone looking for a trustworthy and supportive insurance company!
Insurer: Healthy Paws
By: Joanna N.
We love Healthy Paws!
We've used Healthy Paws for the past two years for our dog, Maple, and we are continuously impressed by their customer service, clarity and transparency, and the speed with which they process claims. Everyone we've interacted with at the company has been honest, thoughtful, helpful and friendly. They have helped us many times and we are so grateful for their support during stressful situations!! Not only are their rates reasonable, but you can tell Healthy Paws really cares about their customers and their pets and we would highly recommend them to anyone looking for a trustworthy and supportive insurance company!
Insurer: Healthy Paws
By: Joanna
So thankful for Trupanion!
My guy Wiley has gastrointestinal issues that is so common in this breed. Despite being on prescription diet we can still come down with vomit/diahrrea that is expensive to diagnose. Once a health issue is diagnosed, Trupanion covers the treatment costs for life.
Insurer: Trupanion
By: Jill