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Always quick Never have to wait.
Always quick Never have to wait. Usually claim is done before I leave the vet office
Insurer: Trupanion Canada
By:
Easy stress free pre approval and approval process!
Easy stress free pre approval and approval process! Thank you trupanion!!!!
Insurer: Trupanion Canada
By:
First interaction with live chat.
First interaction with live chat...Mariah was a great help.
Insurer: Trupanion Canada
By:
Her help and understanding was excellent and fast
Her help and understanding was excellent and fast
Insurer: Trupanion Canada
By:
Dispute Resolution Process Is a Nightmare
The signup process is straightforward, the rates are competitive, and the general operation of the website, from direct deposit setup to claim submission, is user-friendly. However, this is where the positives end. They've denied coverage on an emergency visit for a six-month old puppy with food poisoning claiming "prior condition," although they had the dog's prior history that clearly showed no prior stomach problems except a kennel-acquired intestinal worm that was cured with medication by the time the dog was three months old. Claim dispute process requires obtaining a case number by phone – and that's when problems begin, because Spot CANNOT BE REACHED BY PHONE. I've called three times and spent, respectively, 30, 35, and 45 minutes on hold, giving up eventually. I'm not going to give my business to a company that cannot provide proper access to all aspects of its operation.
Insurer: Spot
By: Mark Fox
Customer service was great
Customer service was great. Peter was very professional, knowledgeable and helpful. He was kind enough to answer all my questions, I had several questions and I was unfamiliar with the process. He guided me through the process from start to finish, it was fast and easy. I am content with my choice to choose Prudent pet insurance for my pet.
Insurer: Prudent Pet
By: Daniela Sanchez
Healthy Paws is the BEST!!
When I researched pet insurance in 2013 and found Healthy Paws, I could only hope it would prove to be all it portended to be. After all these years, I find it an extreme comfort to know my furry companions have access to the finest medical care should the need arise. There is no greater peace of mind than to know you are able to take care of those you love without fear or worry of financial status. The website is easy to navigate and claims are extremely easy to submit. As soon as a new companion comes into your life, I recommend enrolling her or him immediately.
Insurer: Healthy Paws
By: Deena
Great price and a very user friendly…
Great price and a very user friendly interface!
Insurer: ASPCA
By: Mekie
So far I've not used the policy so I…
So far I've not used the policy so I can't even tell you what I think about the policy
Insurer: ASPCA
By: Thomas Dublin
Spot is awesome
Spot is awesome! Customer service and quick and answers any concern I have!
Insurer: Spot
By: Randi Keogh