154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

236,046 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,329 reviews

4.9
Healthy Paws

10,791 reviews

4.9
Fetch

27,484 reviews

4.9
Pets Best

14,162 reviews

4.9
Trupanion

63,005 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

Verified January 05, 2022

Always quick Never have to wait.

Always quick Never have to wait. Usually claim is done before I leave the vet office

Insurer: Trupanion Canada

By:

Useful
Verified January 05, 2022

Easy stress free pre approval and approval process!

Easy stress free pre approval and approval process! Thank you trupanion!!!!

Insurer: Trupanion Canada

By:

Useful
Verified January 05, 2022

First interaction with live chat.

First interaction with live chat...Mariah was a great help.

Insurer: Trupanion Canada

By:

Useful
Verified January 05, 2022

Her help and understanding was excellent and fast

Her help and understanding was excellent and fast

Insurer: Trupanion Canada

By:

Useful
January 04, 2022

Dispute Resolution Process Is a Nightmare

The signup process is straightforward, the rates are competitive, and the general operation of the website, from direct deposit setup to claim submission, is user-friendly. However, this is where the positives end. They've denied coverage on an emergency visit for a six-month old puppy with food poisoning claiming "prior condition," although they had the dog's prior history that clearly showed no prior stomach problems except a kennel-acquired intestinal worm that was cured with medication by the time the dog was three months old. Claim dispute process requires obtaining a case number by phone – and that's when problems begin, because Spot CANNOT BE REACHED BY PHONE. I've called three times and spent, respectively, 30, 35, and 45 minutes on hold, giving up eventually. I'm not going to give my business to a company that cannot provide proper access to all aspects of its operation.

Insurer: Spot

By: Mark Fox

Verified January 04, 2022

Customer service was great

Customer service was great. Peter was very professional, knowledgeable and helpful. He was kind enough to answer all my questions, I had several questions and I was unfamiliar with the process. He guided me through the process from start to finish, it was fast and easy. I am content with my choice to choose Prudent pet insurance for my pet.

Insurer: Prudent Pet

By: Daniela Sanchez

Verified January 04, 2022

Healthy Paws is the BEST!!

When I researched pet insurance in 2013 and found Healthy Paws, I could only hope it would prove to be all it portended to be. After all these years, I find it an extreme comfort to know my furry companions have access to the finest medical care should the need arise. There is no greater peace of mind than to know you are able to take care of those you love without fear or worry of financial status. The website is easy to navigate and claims are extremely easy to submit. As soon as a new companion comes into your life, I recommend enrolling her or him immediately.

Insurer: Healthy Paws

By: Deena

Useful
Verified January 04, 2022

Great price and a very user friendly…

Great price and a very user friendly interface!

Insurer: ASPCA

By: Mekie

Verified January 04, 2022

So far I've not used the policy so I…

So far I've not used the policy so I can't even tell you what I think about the policy

Insurer: ASPCA

By: Thomas Dublin

January 04, 2022

Spot is awesome

Spot is awesome! Customer service and quick and answers any concern I have!

Insurer: Spot

By: Randi Keogh

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