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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

7

out of 10

Claim Partially Covered

It took a while but I really appreciate the partial coverage on a medical claim for my cat.
  • INSURER: Embrace
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: 1 - 8

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10

out of 10

Great Pet Insurance

This company is affordable and very quick with payments. When I had a question the customer service answered all of my questions accurately and without hesitation. As the owner of two dogs, one puppy and one elderly dog, I am very happy to find such a great pet insurance company.
  • INSURER: PetPartners
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: Under a year

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10

out of 10

Embrace is truly there when you need it

I have been an embrace customer for 4 years now, I have two large breed dogs. Many people ask me about pet insurance, I only have one word as a reply "Embrace". They simply are professional and reliable. They are reasonably priced and do not nitpick claims. They cover what they say they cover, there are no games. Their coverage gave me the ability to save my dog's life without having to worry about the economics of pet ownership.
  • INSURER: Embrace
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bullmastiff
  • AGE OF PET: 1 - 8

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10

out of 10

So Easy To Work With!

My dog has seizures and is on a lot of medicine. I find Embrace so easy to work with and so prompt with their communication.
  • INSURER: Embrace
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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1

out of 10

You pay and when you need them they don't!

We have had our dog insured for the past three years. In that time we used it for a hot spot that Embrace called dermatitis. Last month she had two ear infections and we were denied coverage due to a pre-existing condition! Really? They said that dermatitis sometimes causes ear infections. A hot spot and ear infection? I called and asked and they wouldn't do anything or take a second look. We had no other choice but to cancel our policy. I submitted bills for close to $1000 and received $164 back.
  • INSURER: Embrace
  • POSTED: 08/30/2017
  • BY:
  • BREED: Old English Sheepdog
  • AGE OF PET: 1 - 8

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3

out of 10

Not sure

I have cancer coverage for my Golden. She had her spleen removed. We did it because there were signs that it would have ruptured. So I was disappointed that we got ahead of what would have been cancer and it seems like they wanted me to wait till my dog had cancer before they would cover this. I thought how lucky we were that we were able to catch this before it killed her. Insurance said oh no you should have waited then we would have covered this. Terrible.
  • INSURER: Pets Best
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: Over 8 years

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3

out of 10

A completely insensitive company.

Horrible situation. After having Trupanion recommended by our pet's cardiologist, his clinic helped us sign up. Our dog had been covered since birth by a competitor, but this specialist, and our regular vet felt Trupanion was a superior company. When we submitted our first two claims, they were both rejected as "preexisting conditions." One of the two was for dental work. Apparently Trupanion found that the dog had been treated for tartar, and they would not consider any future dental work. They were happy to accept our money, but there was absolutely no rational logic demonstrated by any customer service representatives, even after appeals by the veterinarians.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: 1 - 8

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3

out of 10

Denied claims based on misdiagnosis

Pets Best continues to deny my claims because of allergies when the eye specialist and current vet (that is not ripping me off) have never said anything about allergies and in fact tell me the allergies have nothing to do with one of my dogs not producing tears! Nobody has ever called me or my vet for clarification even though I've called and said that I'd like to have it reviewed.
  • INSURER: Pets Best
  • POSTED: 10/29/2017
  • BY:
  • BREED: English Bulldog
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion has saved me thousands of dollars!!

When I bought my new puppy to the vet, she recommended Trupanion. The first month was free and they would cover any problems after I signed up. This was seriously the best recommendation I have received financially. After about two months, it was obvious that something was wrong with our puppy. After extensive tests and a specialist visit, it was determined that our baby had a liver shunt. He was eight months old and was the size of an eight week old puppy. The testing, surgery, follow up etc. cost over $5000. Trupanion paid 90% of it. I had only paid three months of premiums at $31.00 each month and they still paid for it. Within two months of returning home, the little guy had a freak accident in the yard and broke his leg. Of course, he required surgery. Guess what? Trupanion shelled out another $1200+. I thought for sure they would cancel us, but they have not. The service is second to none. I receive a check within two weeks of submitting a claim. I would highly recommend this company ( I already do to everyone). Even if my dog never has another problem, I will keep this insurance because I have never had a better dealing with an insurance carrier whether it be medical, dental, auto, home, etc.
  • INSURER: Trupanion US
  • POSTED: 08/30/2017
  • BY:
  • BREED: Schnauzer
  • AGE OF PET: Under a year

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10

out of 10

A True Godsend!

I am SO thankful we have Healthy Paws Pet Insurance! We went through expensive vet bills with our two previous Bull Terriers and, upon adopting our newest Bully decided to get insurance for her as soon as we brought her home. I read many reviews and Healthy Paws almost seemed too good to be true but I enrolled and, boy, I am SO thankful I did. We rescued this sweet girl from a shelter and HP covered her checkups and meds when she had little ailments but the real test was when she was found to have a heart problem. We thought that was going to be the end of this pup who was given a rotten hand in life - 1st being dumped in the country then this! Healthy Paws came through and reimbursed for her regular vet, the cardiologist and the meds she is now on to deal with her issue. Never a question, never a problem, they just came through. If we didn't have Healthy Paws in our corner, we would have had to put this otherwise happy and healthy pup down due to the expense. Instead, she's living every rescue dog's dream in her fur-ever home. I sing Healthy Paws praises to every pet parent I meet. Our Bully is living proof that this company, and it's services, are amazing and the cost is a no-brainer when compared to the cost of ONE incident paid out-of-pocket. On the technical side, submitting a claim is super-easy: I just go to the Healthy Paws app on my mobile phone, take a picture of the vet bill and hit send and within about 1 week, the check is in my mailbox! I love this company and hope this review helps save pet parents some money and, more importantly, save a fur-baby's life, like our little rescue Kona.
  • INSURER: Healthy Paws
  • POSTED: 08/30/2017
  • BY:
  • BREED: Bull Terrier
  • AGE OF PET: 1 - 8

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