I was in tears last night when I called as we were on the verge of losing our little boy.
I was in tears last night when I called as we were on the verge of losing our little boy. He's been to our vet, then an emergency vet the following day and now a specialty hospital. We are literally broken at this point as we've paid the vets everything we can and have nothing left for deposits or anything and I wasn't sure how I would handle today's visit with another deposit of $2300. Your rep explained to me how direct pay works and I am so grateful. I was at brakeing point and he was so kind. You have the best customer service anytime I've had to call! I would have lost my best friend had I not had trupanion.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed Cat
- AGE OF PET: Over 8 years
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I still would like the claim form resent.
I still would like the claim form resent. Sorry.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET:
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I regret not having this insurance sooner could not be more greatful for all you do easy to work with am thrilled by my vets reccomendation to you're co.
I regret not having this insurance sooner could not be more greatful for all you do easy to work with am thrilled by my vets reccomendation to you're co.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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I received an email which was likely generated by my call.
I received an email which was likely generated by my call. It had information about my "policy changes". I am baffled about what and why this was sent to me. Was the rep wanting to provide me additional information as a kindness? Or did my inquiry increase my premium in some way. There was no context for the email.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: 1 - 8
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I love your message of thanking me for take good care of Shadow.
I love your message of thanking me for take good care of Shadow. It is heartfelt. I appreciate hearing this. Your customer service personnel are extremely cheerful, very concern for my pet, extremely helpful. Just live talking with them. Thank you
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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I love Trupanion.
I love Trupanion. If it wasn't for this insurance I would have had to put my cat, Henry, to sleep a long time ago due to expensive health issues. Claims are processed quickly and I've personally never had any problems with them.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed Cat
- AGE OF PET: Under a year
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I love how you can feel the love they have for our animals.
I love how you can feel the love they have for our animals. Always asking how they are and just being so friendly!
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET: Over 8 years
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I lost my beautiful Princess Chloe on June 30th of this year.
I lost my beautiful Princess Chloe on June 30th of this year. She was 14 years old. Through her life she has many many problems and Trupanion was always there's for us. Thank you Trupanion, without you I wouldn't have had the 14 years with my sweet little angel!!
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET:
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I just referred trupanion to a friend yesterday.
I just referred trupanion to a friend yesterday. You have been amazing in reimbursing me so quickly for Koa's bloat surgery. I had Thur check within a week. Thank you!
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED:
- AGE OF PET:
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I have recommended Trupanion to everyone I know who has a Pet.
I have recommended Trupanion to everyone I know who has a Pet. Trupanion is the Very Best! as well as All the Staff I have talked with on the phone.
- INSURER:
Trupanion US
- POSTED: 08/30/2017
- BY:
- BREED: Mixed Breed Cat
- AGE OF PET: Over 8 years
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Yes
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