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I was in tears last night when I called as we were on the verge of losing our little boy. He's been to our vet, then an emergency vet the following day and now a specialty hospital. We are literally broken at this point as we've paid the vets everything we can and have nothing left for deposits or anything and I wasn't sure how I would handle today's visit with another deposit of $2300. Your rep explained to me how direct pay works and I am so grateful. I was at brakeing point and he was so kind. You have the best customer service anytime I've had to call! I would have lost my best friend had I not had trupanion.

I still would like the claim form resent. Sorry.

I regret not having this insurance sooner could not be more greatful for all you do easy to work with am thrilled by my vets reccomendation to you're co.

I received an email which was likely generated by my call. It had information about my "policy changes". I am baffled about what and why this was sent to me. Was the rep wanting to provide me additional information as a kindness? Or did my inquiry increase my premium in some way. There was no context for the email.

I love your message of thanking me for take good care of Shadow. It is heartfelt. I appreciate hearing this. Your customer service personnel are extremely cheerful, very concern for my pet, extremely helpful. Just live talking with them. Thank you

I love Trupanion. If it wasn't for this insurance I would have had to put my cat, Henry, to sleep a long time ago due to expensive health issues. Claims are processed quickly and I've personally never had any problems with them.

I love how you can feel the love they have for our animals. Always asking how they are and just being so friendly!

I lost my beautiful Princess Chloe on June 30th of this year. She was 14 years old. Through her life she has many many problems and Trupanion was always there's for us. Thank you Trupanion, without you I wouldn't have had the 14 years with my sweet little angel!!

I just referred trupanion to a friend yesterday. You have been amazing in reimbursing me so quickly for Koa's bloat surgery. I had Thur check within a week. Thank you!

I have recommended Trupanion to everyone I know who has a Pet. Trupanion is the Very Best! as well as All the Staff I have talked with on the phone.