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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Prompt Reimbursement
It was easy to fill out the paperwork online, and reimbursement for our portion of the invoice was prompt.
Insurer: Trupanion
By: Karen
Excellent Service
Incredibly easy to contact via the app, fast review of claims, and very reasonable outcomes. They've been a great support when I needed financial stability dealing with the unexpected that comes from having senior pets.
Insurer: Pets Best
By: Customer
Great customer service (Bobby)
Bobby was my customer assistant rep and he was fantastic, polite, and very informative about the plans.
Insurer: Prudent Pet
By: scavelligmail.com
Always quick to act and reassuring your…
Always quick to act and reassuring your pet is well taken care of.
Insurer: Trupanion
By: Brenda
Super quick turnaround
Super quick turnaround. Great customer service!
Insurer: Trupanion
By: Rose
Quick, easy, and accurate!
Every claim I have submitted has been processed quickly, and the system is very easy to use. There have been no surprises, and coverage has been exactly what I had hoped it would be. Thank you!
Insurer: Pumpkin
By: Angie
Claims are handled quickly, but expensive premiums that increase unexpectedly.
This review is for my entire experience with Trupanion, not just the "date of experience". Claims are handled quickly, policy is clear, and I like being able to submit claims directly from my veterinarian's office. Lifetime deductible is an excellent benefit. Not 5 stars because premiums increased nearly 100% within several months due to "increased price of veterinary care in my area". This happened shortly after seeing a specialist, so it feels punitive in response to me seeking care for my pet. Also, as a veterinarian, I feel my premiums should be discounted because I frequently have lower lifetime medical costs due to catching illness early, fewer exams fees/lower invoices with employee discounts, and the fact I purchase many foods and medications at wholesale or severely discounted price compared to the general public. Veterinary staff should absolutely be extended discounted premiums.
Insurer: Trupanion
By: Michelle
ASPCA always goes above and beyond
ASPCA always goes above and beyond. After rushing to ER with our older guy, and ultimately having to put him down, I submitted all of the invoices next day. Clearly not thinking straight I failed to get/include the itemized items that were needed. No worries. ASPCA handled every bit of it, and in their usual efficient and speedy way. As fate would have it, within a week, a rescue was given to us. A pup. And of course, ASPCA will be her coverage. They are amazing and we are so grateful to them!
Insurer: ASPCA
By: KDriscoll
Easy file claim process
Easy file claim process
Insurer: Spot
By: Darla Greene
Provide better service
I had already got a quote and had to request a second quote which was higher than my first. In addition I have not received any new information on if it was approved or not
Insurer: Nationwide
By: customer