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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

10

out of 10

tumor on my dogs tail

I started using this company after I lost a pet to cancer. I wish I had their insurance then. I have 2 Shih Tzu's and thought with what I went thru not having insurance with the one, that I would get it for my other two, so I would never have to experience this again. My Vet recommended Trupanion and I called and decided to go with them. My one dog is 8 yrs old and noticed this lump on his tail. Took him to my vet and it was a tumor so went ahead and had it taken care of. My vet sent in a pre authorization and then decided to have it done. I was amazed at how fast Trupanion worked with my claim. He had the surgery on a Monday and by Thursday my money was in the bank (before my Vet cashed my check). Then with the follow up and bandage changes etc, Trupanion had that money in my acct within 2 days. My hubby and I are disabled and these dogs are so much comfort to us and keep us going. I am so glad that I now know I have comfort in knowing my pets will be taken care of when an accident or health issues arise.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Shih Tzu
  • AGE OF PET: Over 8 years

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9

out of 10

Great experience! Second operation, hassle free

Our little yorkie has had a rough life with a liver shunt surgery and now, a patella luxation. Both surgeries were scary for us but we didn't have to worry about our coverage once! $60 a month for 3 years and we have submitted nearly $6,000. We also like the direct payment with our vets because all we have to do is pay 10% and the tax as trupanion reimburses our vet directly. Thank you so much!!!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Yorkshire Terrier
  • AGE OF PET: 1 - 8

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6

out of 10

Insurance covered over half of my bill

My 15 month old golden retriever ate a homemade marshmallow Christmas ornament (pins and all). The total bill was about $1,200. and the insurance covered more than half of it. I was happy although wonder why vet physical examinations (2) for this was not covered by policy.. It is hard to diagnose without examining a dog and second vet could not put dog under anaesthesia without a physical exam.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Golden Retriever
  • AGE OF PET: 1 - 8

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9

out of 10

Accomodating, friendly, courteous, and fast

Fast turnaround. Direct billing. Great communication. Phone help line staff were exceptionally courteous, helpful, friendly, and accomodating. Reimbursement was sent to me personally by cheque rather than remitting it to the vet but after a quick phone call to rectify the oversight everything proceeded smoothly (Note: I was advised by the vet assistant that there has been an increase in the frequency of this happening lately for some reason but it was fixed the day I received the cheque once I called the Trupanion help line). Would definitely recommend.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: Over 8 years

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10

out of 10

Amazing customer service! You will be wowed!

Worth every penny. My dog ingested a foreign object and needed surgery. Trupanion was amazing and came through with a fast payment just like they said they would.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: French Bulldog
  • AGE OF PET: 1 - 8

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1

out of 10

Prejudice

We got the insurance coverage for our new puppy not relizing that Trupanion doesn't really like to deal with insuring pet store bought puppies. Had we know this we would have gone to a different insurance company. The puppy came down with Parvo and had to be treated with 24 hour care that was recommended thru the attending vet. Trupanion has denied the claim stating that it was an pre-existing illness...but attending vet did not feel that the puppy had Parvo at the time she was seen. I have noticed that Trupanion on reviews, does not seem to want to take care of claims from pet store bought puppies...they should advise people who apply that they are not keen on this. I feel that they pick and chose on their polices. We are not happy with having to continue fighting with them but we will.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Under a year

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1

out of 10

Trupanion is terrible

Trupanion is just like any human insurance company. When someone gets sick, they look for ways not to pay.

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10

out of 10

Always the Best

I have two pets, one is on Petsecure and Miela is on Trupanion from the moment we had her. Trupanion super-exceeds Petsecure by a long shot! Trupanion is always diligent in processing insurance claims and also their 90% coverage without deductible is amazing, the fact that they also cover Hip Dysplasia is a relief. I have and will continue to recommend Trupanion to all my friends and family who have pets. Trupanion cares and is #1 in our household!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Siberian Husky
  • AGE OF PET: 1 - 8

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10

out of 10

Great service and peace of mind

Our sweet 11+-year old cat has developed cancer which can be treated as a chronic condition. She has been insured with Trupanion for many years. The diagnostics and interim care were very expensive (nearly $4,000 in costs in 7 months). The ongoing treatment and monitoring will be perhaps $1,000 per year for the rest of her life.Our kitty is responding very well to the treatments and is once again her happy self. Trupanion has paid all claims promptly, with a caring attitude and great follow-up. Thank you to Trupanion for its excellent insurance plan and helpful staff. There is another benefit to having pet insurance: we always travel with peace of mind. Our pet sitter and our vet both know that if anything happens to our kitty while we are away, cost is not an issue: the treatment should be based on what's best for our pet in the long run.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Mixed Breed
  • AGE OF PET: Over 8 years

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10

out of 10

They do what they promise and more

The first time I used my Trupanion coverage I was very impressed. Their customer service was super and they provided exactly the coverage I was promised, no surprises. I've been recommending them to my pet-parent friends.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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