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Responsiveness from the customer care
So far I’m satisfied how the customer care have responded to my claims they were very responsive.
Insurer: Figo
By: Sam’s parents
So far so good
So far so good. Affordable coverage, user friendly app, quick claim process. No complaints here
Insurer: Figo
By: XpressoBeans
Trupanion is the best
Trupanion is the best. Easy claims, fast response, and when you call you get a live person. Excellent customer service!
Insurer: Trupanion
By: Consumer
I shopped around for insurance for Star…
I shopped around for insurance for Star and Many pets USA offered her affordable comprehensive coverage. Kate answered all of our questions.
Insurer: ManyPets
By: Barry Sewell
No fuss, No muss!
No fuss, no muss with submitting claims. Resolution is fast and claim paid expeditiously.
Insurer: Embrace
By: Bertie's Mom
Easy and User Friendly!
I use lemonade for my apartment insurance. I’ve used it for quite some time and I’ve always found it so easy to use on just my smartphone. It’s very user friendly and easy to follow. The design is chic. The only drawbacks could be that it might be a bit pricier relatively and some of the important info is hidden in the fine prints during the enrollment process (pay attention to limits and deductibles) so it might be a bit misleading on the face/main presentation.
Insurer: Lemonade
By: Peter
Will deny valid claims, waste of money
Reading the reviews of this pet insurance lead me to believe it would be a fair and safe bet if my 11 year old dog were to develop an illness in her elder years. Unfortunately after paying into this plan for several months, they offered no financial support and took months to even respond to our claims. Our dog became ill very shortly after the insurance went into effect, though there had been no signs and therefore no medical record of a pre-existing condition when we signed up for the insurance. If there had been, I wouldn’t have filed a claim for the illness. Although the condition- a terminal brain tumor- required an MRI for which was purportedly covered under the plan, upon filing a claim as we struggled with how to afford these suddenly overwhelming bills, we waited over 3 months for the claim to be denied. The ASPCA claimed flimsily that the condition had been pre-existing based on medical records describing lethargy and joint pain. These were attributed to old age by our vet, not neurological issues. The ASPCA called and sent emails of condolence upon her passing, but this was empty comfort coming from a company that took my money without holding up their end of the bargain. I feel jaded by this experience. If you have a very healthy young dog and are willing to pay into a plan for years before being able to use it, it may be for you. But you may want to weigh the expense of paying into a costly pet insurance for years against the cost of the actual bills in the end, and also with the added risk that they will use any evidence in your pet’s medical record to deny your rightful claim. I feel I threw away hundreds of dollars and hours of my time. The veneer of this insurance seems great, but sadly it seems they will do whatever it takes, even if dishonest, to deny deserved financial compensation.
Insurer: ASPCA
By: Jenny Parker
Excelente
I definitely recommend heart
Insurer: Hartville
By: Leticia
Found the website easy to navigate
Found the website easy to navigate. Prices were very comparable to other pet insurance that I reviewed.
Insurer: ManyPets
By: Helen