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With a growing range of cat and dog insurance policies on the market, it can be hard to find the best pet insurance to suit your individual needs and budget.

We enable pet owners to share their experiences of some of the leading pet insurance providers, so as well as being able to compare the best pet insurance plans available based on cost, levels of coverage, exclusions and deductibles, you can read thousands of pet insurance reviews from other owners across the U.S. and Canada.

Our helpful pet insurance reviews can help ensure you find a policy that’s right for you.

1

out of 10

Waste of money

We took out Trupanion policies for both our puppies when they were about six months old. One dog suffered a poisoning from eating a cigarette butt and ran up a $900 vet bill, of which Trupanion acknowledged $800 would go towards our $1,000 annual deductible. Then the next year premiums came. Not only did rates go up for both dogs (who are still under 2 years old), but they also changed the terms of the policy so that $1,000 lifetime deductible is now "per diagnosis", not per pet. The customer service person I spoke to was rude and had an attitude of "well just cancel the policy if you don't like it." That's exactly what we will do! DON'T WASTE YOUR MONEY WITH THESE PEOPLE.

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10

out of 10

fast friendly service

Whenever I send in a claim, Trupanion quickly processes it. When they have questions they give me a call and the service representative is friendly and professional. I would recommend them to any animal friend.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Norwegian Elkhound
  • AGE OF PET: 1 - 8

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8

out of 10

ACL Surgery for 12 year old dog

We switched vets in the fall and our new Vet recommended a 30 day trial with Trupanion after the 30 days I thought I would keep it for awhile longer. I'm glad I did…our 12 year old West Highland Terrier tore his ACL about a month after we extended the trail. We had some initial issues because they, Trupanion, did not have his complete medical records from 4 other Vets and that was a little scary because we new that this was a new issue and not an existing issue and were being told that they couldn't let us know if it was covered until the records were reviewed. My recommendation is to get ALL your records to them when you sign up and update as you go along…then if an issue comes about they will have all of your pets records on file and should be able to answer ALL questions when you submit the claim ALSO look at getting PRE-APPROVED…that would have been a huge help. We had about 3 to 4 days before the surgery and had we started the pre-approval the scariness would not have been there. Would I recommend this insurance...YES!!! We have never had pet insurance BUT with having 4 dogs at various ages I believe we will be continuing our policies with Trupanion for years to come.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: West Highland White Terrier
  • AGE OF PET: Over 8 years

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9

out of 10

great 1st experience

This was our first time submitting a claim and we were very pleased with the response. The people we spoke to were caring and knowledgeable and the claim was processed within 3 weeks. There was a little hiccup with Canadian/U.S. funds, but we were delighted to have this cleared up and receive payment for the difference within a few days. All in all we couldn't ask for better service. You guys really live up to your brochure!
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Great and caring service from Trupanion

Great and timely response once claims were filed by my veterinarian
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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10

out of 10

Great response!

We had our claim processed in less than a week for our cat's hospitalization. Trupanion delivered exactly what they say in their marketing.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Domestic Shorthair
  • AGE OF PET: 1 - 8

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10

out of 10

Trupanion Saved Yumi's Life - Twice in 17 Days!

Our yellow Lab Yumi is only six years old and a cancer surviver. During her cancer treatment I was advised to buy pet insurance from Trupanion, even though the cancer treatments would not be covered. I almost didn't, figuring what good would it do to have another bill to pay during this difficult time? What else could possibly go wrong? Well, I am so thankful I did, because seven or so months after I enrolled her, she was cancer free but had an unrelated and very sudden and very severe attack of pancreatitis. Despite having the best care available to her, Yumi was given only a 50/50 chance of survival the night she was admitted to a level 2 ICU at the vet hospital. She spent five nights there, was discharged, but returned to ICU less than three weeks later with a relapse for three more nights of care. Trupanion made her treatments possible. Without Trupanion her care would have been prohibitively expensive and I shudder to think what our alternative would have been with her is such agony for so long. Trupanion's assistance allowed her to have the life saving plasma and other specialty transfusions she desperately needed, along with routine supportive care and close monitoring, without which she very well may have died. Trupanion did exactly as they had told me they would do during our pre-enrollment conversations, which was to work immediately with the vet hospital to arrange direct payment to minimize our out of pocket costs, to keep in frequent communic

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9

out of 10

Trupanion is the only Pet Insurance to consider

We were recommended Trupanoion by our Veterinarian Dr. Lisa Ciucci and Dr. Al Angel less than two years ago for our German Shepherd Puppy. With the exception of one surgery to remove a testicle that did not drop and could have been a future problem, the other few issues we have had, we have been reimbursed promptly. Trupanion has been very professional and we would recommend this to all our friends that have pets.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: German Shepherd
  • AGE OF PET: 1 - 8

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8

out of 10

A seemingly caring insurance company.

My Molly, a rescued puppy mill Maltese, has been insured by this company for about 3 years. They would not cover the allergy problem due to it being pre-existing. However, they have covered everything else I had made claims on in an expeditious manner. They have lowered my rates based on the amount of total claims for the year being lower than expected. They cover many things that other companies didn't. I will continue to use them as long as I have a pet.

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10

out of 10

Fast response

Easy claim process. Very quick settlement. E-mail updates during claim process.
  • INSURER: Trupanion Canada
  • POSTED: 08/30/2017
  • BY:
  • BREED: Labrador Retriever
  • AGE OF PET: 1 - 8

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