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I had to submit multiple claims for my cat over a period of a month, and since it was my first claim I called a couple times in order to make sure I was submitting the correct form, with the correct info, etc. Each time I called I was on hold for less than a minute, and the customer service rep was friendly, knowledgeable, and overall just nice. I never felt as though my claim would be denied. What they say they'll cover they cover. A simple, hassle free process for submitting a claim for my pet. Thanks Trupanion.

They are so great! They are detail oriented and truly care about my babies!!! Any time I need them, they answer the phones and keep my informed throughout the whole claim process. So happy with them!

Trupanion was the rainbow over our very stressful incident with our 8 month old Yorkie puppy. Trupanion eleminated worry of covering the cost of Luna's treatment and processed the claim in a few days. Luna is feeling better and our zeroo deductible 90% coverage policy on Luna was a lifesaver. Best investment ever Thank you Trupanion

My dog has hip dysplasia. I have submitted several claims for partial reimbursement for treatment costs. The claims have been processed promptly. Trupanion provides the services which you expect with the premiums paid.

I appreciate Trupanion's willingness to listen to appeals & the prompt responses to myself & my vet.

You are absolutely wonderful and I am more than happy to let everyone know. I have a dog with many problems and Trupanion has always been supportive of me as a pet parent and customer and of my vet in terms of the diagnosis and recommended care. I now other owners who deal with other companies and the process has been a nightmare for them.Trupanion has been absolutely amazing every single time. I also appreciate how you keep expanding the scope of covered care and the steps you have taken to make making a claim a simpler process for the pet owner. You are wonderful and please feel me to use my testimonial if you need to. even my vet says that she recommends your company when a patient asks about vet insurance.

Trupanion has been a life savor. I am grateful I have Trupanion as my dog's insurance. I have appreciated the kindness of the staff and efficiency of claim reimbursement.

Such an amazing company. Fast, quick claim turn around. Really puts my mind at ease.

Trupanion is far and away the best pet insurance I have ever had. They pay 90% of claims, excluding only examinations. The have no schedule of benefits and do not exclude breed specific conditions, and they cover hip dysplasia. The claims process is amazing. Fax the itemized receipt along with a completed and signed Trupanion form; for additional related claims, fill out only two lines at the top of the form. Processing is often done the same day!. Checks arrive within 2 weeks. Trupanion rocks!

Came home from camp and needed to have the dog examined. Called the vet and they gave me an APPT. Took him up and sure enough he had hot spots on both sides of his neck. But as I was going to pay Amanda said to me "I know you have pet insurance so I can submit this bill for you and we will know in 10 min what your portion will be. I was so happy because I didn't know that you could do that right at the vets office and they pay the vets office directly leaving me to just pay the balance. I was thrilled. Thank you Trupanion!!!!!!!!!!!!!!!!!!!!!