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Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.
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Great Customer Service Agents
Agent was helpful, knowledgeable, and covered all the questions I had. He made it easy to complete.
Insurer: Trupanion Canada
By:
Excellent customer satisfaction and Trupanion’s customer service is exceptional.
Excellent customer satisfaction and Trupanion’s customer service is exceptional.
Insurer: Trupanion Canada
By:
Very Happy
Excellent customer service. Everything was explained.
Insurer: Trupanion Canada
By:
Excellent service.
Excellent service. Convenient online account. Easy to navigate
Insurer: Trupanion Canada
By:
I chose this score because Jacqueline answered all my questions with excellent etiquette she was very sweet to me I'm truly amazed every time i call trupanion I haven't had one negative experience yet hats off to you all
I chose this score because Jacqueline answered all my questions with excellent etiquette she was very sweet to me I'm truly amazed every time i call trupanion I haven't had one negative experience yet hats off to you all
Insurer: Trupanion Canada
By:
I tell all my friends that if they get a pet to get Trupanion Pet Insurance
I tell all my friends that if they get a pet to get Trupanion Pet Insurance
Insurer: Trupanion Canada
By:
It is so easy the vet office submits and I just pay the difference
It is so easy the vet office submits and I just pay the difference
Insurer: Trupanion Canada
By:
Easy to apply
It was easy to use Offered insurance for the lifetime of my cat They pay my vet direct i like that
Insurer: Trupanion Canada
By:
It was great to be able to have the coverage right away and trupanion get back to the vet so quickly to cover some of the costs.
It was great to be able to have the coverage right away and trupanion get back to the vet so quickly to cover some of the costs. I was not expecting the bill to get so high and the amount of times needing to go back to vet again. It was so helpful in such a stressful time for my pup
Insurer: Trupanion Canada
By:
Very helpful
I haven't had a claim yet. Customer service has been great. Very prompt and helpful.😊
Insurer: ASPCA
By: Toni Smith