154,902+ Pet Insurance Reviews You Can Trust

Pet parents across the U.S. and Canada have left over 150,000 verified reviews—real stories, real experiences, real insight. Whether you're after the best price, fastest claims, or friendliest service, our review hub makes it easy to compare top providers and find your perfect match.

235,402 total


Most selected providers in "November, 2025"

This chart shows the distribution of the most selected pet insurance providers in November, 2025.

Providers with highest rating

Embrace

20,315 reviews

4.9
Healthy Paws

10,754 reviews

4.9
Fetch

27,432 reviews

4.9
Pets Best

14,139 reviews

4.9
Trupanion

62,958 reviews

4.8

Category with most reviews

This chart shows the distribution of review categories.

February 11, 2022

I just started with Trupanion and feel…

I just started with Trupanion and feel with there knowledge of the program and able to explain it to me sets my mind at ease in the event there is a problem with Stella.

Insurer: Trupanion

By: Matthew Pojar

February 11, 2022

Fetch Gets it Done

Fetch is expedient in reviewing each claim I submit. They communicate the status of each claim after they have received it ! I am satisfied with the receipt of money designated for refund from claim expenses.

Insurer: Fetch

By: Margaret

February 11, 2022

Slower reimbursement than before

I realize Pets Best probably has a lot of claims to process but it takes much longer than it used to to receive reimbursement. Probably isn’t an issue for some people but for someone on a fixed income it is. May have to consider another provider.

Insurer: Pets Best

By: Joan Berry

February 11, 2022

Extremely easy to use

Extremely easy to use. Everything was covered as promised in an effortless process.

Insurer: Pets Best

By: Jeremy Keys

February 11, 2022

Pets Best IS THE BEST

I absolutely love Pets Best insurance. Everything is easy to find on the website. I am able to contact customer service without any wait time and they are always friendly and helpful. I am comforted knowing I have this policy in place in the event something happens to my dog. I would recommend this to any pet owner. It is well worth the price.

Insurer: Pets Best

By: Suzanne Nordone

Verified February 11, 2022

Overall Mostly happy

Overall happy with service. One slightly irritating and slightly sketchy quirk I noticed on my only claim last year however. Our vet participated in a rewards program that offers discounts on your total vet bill once you earn enough points. Once you get to a certain amount of points, you can get a $50 or $100 discount on your total bill. Figo processed the claim and wouldn’t reimburse the covered expense because they took that discount ONLY off the covered expense rather than the entire bill. Had it been more than $30 to gain, I’d have pushed harder to have it appealed.

Insurer: Figo

By: customer

Verified February 11, 2022

Very knowledgeable and attentive staff…

Very knowledgeable and attentive staff that answered our questions while deciding which provider to choose.

Insurer: Figo

By: Melissa

February 11, 2022

Fetch will do anything to get out of paying you

Fetch is the kind of insurance policy that will promise you the world, but as soon as your pet is actually sick they will do everything they possibly can to avoid payment. They will come up with obscure clauses, ask for vague documentation, argue on pre-existing condition years after the fact, and more. I regret so much signing with them as I'm unable to easily switch a provider. I can only write this and recommend you stay as far away as possible if you care about your pet. Find an insurance that doesn't look at them as a bag of pennies.

Insurer: Fetch

By: Lior Bugatus

Verified February 11, 2022

Soooo worth it to have this insurance

Emma is such a sweet puppy and when she started to vomit and refused to eat or get out of her crate, I knew something was wrong. We called our regular vet and even in this time of packed schedules they said they could see her ..but... if there was an obstruction they would need to send me to emergency. So we went to emergency, an obstruction was visualized . Long story short, she needed surgery and they found an eye from a toy in her intestine along with shreds of cotton. So people watch those stuffed toys. She is now back to being Emma. Thank you Trupanion for helping to make this emergency visit a little easier on our pocket book.

Insurer: Trupanion

By: Carla

Useful
Verified February 11, 2022

I love knowing that my Murphy has great insurance coverage.

The Trupanion team is so helpful and caring. They made purchasing insurance for our Murphy boy so easy. And, they make submitting claims a breeze. We have peace of mind knowing Murphy is covered by a good insurance provider. Many thanks to the team at Trupanion!

Insurer: Trupanion

By: Antonia

Useful

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