I loathe calling in to any company.
I loathe calling in to any company. I’ll spend an hour on hold, get transferred around through 2 or 3 departments. I usually get cut off and have to start over. When I do reach a human, their accent is so thick, I can barely understand them. It’s maddening. Today, I had a very different experience. Someone answered with a kind and cheerful voice. She answered my question succintly, and silly as it may sound, she added a little happiness and positivity to my day. Please give her my thanks.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Joel
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 0 - 3
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The process was so easy and quick!
The process was so easy and quick! I am very happy with the amount Trupanion paid for Bindis vet visit. I only wish Medicare was so easy and fast!
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Penny
- BREED: Dachshund - Standard Wire Haired
- AGE OF PET: 7 - 10
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Patrick was very personable and helpful.
Patrick was very personable and helpful. Were still working on a solution.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Jackie
- BREED: German Shepherd
- AGE OF PET: 0 - 3
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She affirmed the fact that Trupanion has received the fax copy of the billing for my cat's emergency service.
She affirmed the fact that Trupanion has received the fax copy of the billing for my cat's emergency service.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Barbara
- BREED: West Highland White Terrier
- AGE OF PET: 0 - 3
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Great staff,
Great staff, easy submission process.
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Christy
- BREED: English Springer Spaniel
- AGE OF PET: 7 - 10
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Not sure it is best insurance out there
Not sure it is best insurance out there
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Gloria
- BREED: Mixed breed Medium (20 - 55lbs when full grown)
- AGE OF PET: 0 - 3
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Not sure if it was a time delay in speaking
Not sure if it was a time delay in speaking (technical issue) but when I would start to say something he started talking at the same time�
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Maggie
- BREED: Mixed Breed Dog
- AGE OF PET: 7 - 10
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I wish you had better coverage
I wish you had better coverage
- INSURER:
Trupanion
- POSTED: 04/25/2018
- BY: Dr
- BREED: Bichon Frise
- AGE OF PET: Over 11 years
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