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I continue to experience excellent customer care from the Trupanion team. Last month my German Shepherd had surgery to remove a "mass" on his rear end. Trupanion promptly paid my claim using Trupanion software installed in my Vet's office. The cost of the surgery was around $1,050. The Trupanion team quickly answered my questions before and after the surgery. This was my second major claim with very satisfying results from Trupanion.

I adopted my sweet senior dog in October and he has been the best addition to my life. I knew he may have medical problems due to his age, but I loved him at first sight. Unfortunately he recently was diagnosed with pancreatitis. Thankfully we found it rather early so a couple days in the hospital, some meds, and a diet change has helped. Then came the bill. I'm currently unemployed, and it was a tough thing to see, but I knew I had good insurance. I sent everything in to Trupanion and they sent me a check in less than 10 days. I will say I've never been happier to have insurance.

AMAZING!!!!!

One of the advantages of having Trupanion is the ease in which you can submit claims as the need arises. I have been emailing my claims (at any time of the day) and Trupanion claims sends a confirmation and then lets me know when it was processed and what to expect in the mail. Faxing claims from work is also an easy way to submit claims. Either way, Trupanion claims is fast, easy and friendly by phone.

Excellent company,easy to submit claims.

Vet sent in estimate and Trumanion was quick to respond with estimated reimbursement. Once bill was faxed to Trumanion I received notice that the payment was on the way. This occurred in less than 2 days.

submitted a claim for an ongoing chronic disease. The claim wa reviewed within 1-2 days, and the check was received wihin a week. Very efficient and satisfactory.

Claim form was easy and straight forward to fill out. I had a few questions regarding my pet and placed a call and got simple instructions. Having coverage is a great relief especially when Trupanion backs you. Claim was for a spot of cancer on the tip of the nose which was removed by laser treatment.

I am 1000% happy with the service that Trupanion has provided in the health care of our dog. Trupanion is extremely quick in processing and paying our claims. The customer service personnel are caring,very polite, responsive and knowledgeable. I have recommended Trupanion to everyone I ca.

would not be without they cover a lot. absolutely wonderful paid for most of puppy shots microchip and flea and heartworm meds