Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

21,094 total


September 18, 2020

fraudulent

Have had healthy paws for years, would recommend them in the past. Then my dog developed a chronic condition, and they are DOUBLING his premium. DOUBLING. requiring 177.00 a month just to insure him. And of course now I cannot go to another company because it is pre-existing. And their response is " well, the claims in the state have gone up". DO NOT GO WITH THIS COMPANY. CALL TRUPANION.

Insurer: Healthy Paws

By: Amy

Useful
September 18, 2020

The Trupanion family cares for yours

Thank goodness for Trupanion. Not only for the savings alone, but everyone who works there, genuinely care for your pet as if it was there own. Only high praises for Trupanion

Insurer: Trupanion

By: Anthony

Useful
September 18, 2020

Two Thumbs Down for every claim

Never easy with Trupanion, I have had dogs for over 20 years and always had insurance. Based on the recommendation of my vet (which he has since changed,) this is the first time I have insured with Trupanion, I have had very few claims over the last 10 years and every single one has been difficult and painful, I have claimed easily 4-5x this much on my other dog with another provider and never once had any trouble. This time really was ridiculous, when the claim was bounced back for a dental that was not done in the 3-month recommended period when the clinics were closed for anything but emergency procedures due to the global pandemic and the dental was re-booked 4x and finally done when they were allowed to do so. Between rate hikes outside of what I have ever paid on other dogs, or with the other provider than insures my other pet, which has way more claims than this dog, I can honestly say I will never recommend Trupanion to anyone, and my vet also does not now generally recommend Trupanion either. As I own a business that services about 10,000 pet owners a year, this has been a lesson well learned. Unfortunately, I have nothing positive to say at all.

Insurer: Trupanion Canada

By: Jennifer

Useful
September 18, 2020

Cruciate ligament repair surgery

The process time was very quick and fairly easy to submit the claims. The amounts or things that are not covered were disappointing. After the visit with the regular vet, we feel that everything to do with the surgical vet should have been covered. The follow up appointments especially.

Insurer: Trupanion Canada

By: Steve

Useful
September 18, 2020

Always there and quick to respond.

We have one dog that is elderly and has needed extra care. Trupanion has been there. Now our second dog needs some help and again Trupanion has been there with quick service. Thanks

Insurer: Trupanion Canada

By: Cheri

Useful
September 17, 2020

Excellent customer service.

Excellent customer service. Have not submitted a claim for reimbursement yet...glad my dog is healthy. Just a bit expensive and seems like the monthly payments keep rising.

Insurer: Trupanion

By: Catherine

Useful
September 17, 2020

Peace of mind.

It’s been good to have insurance for my dog, I started when he was very young and I didn’t need to used for some couple years. Now he is almost nine years old and having some health issues. Happy to have trupanion taking care of all the bills.

Insurer: Trupanion

By: Ana

Useful
September 17, 2020

Kind of expensive and wish it covered things a bit better— considering how much I pay per month for all 4 of my cats I am considering just putting the money I pay monthly into a special savings account savings acct and this would cover better for my cats.

Kind of expensive and wish it covered things a bit better— considering how much I pay per month for all 4 of my cats, I am considering just putting the money I pay monthly into a special savings account savings acct and this would cover better for my cats...,

Insurer: Trupanion

By: Linda

Useful
September 17, 2020

Trupanion has been supportive of us emotionally and financially through out Myca's experience of Cushings Disease.

Trupanion has been supportive of us emotionally and financially through out Myca's experience of Cushings Disease. Without this insurance, we could not provide the medication and services to keep her as healthy as possible.

Insurer: Trupanion

By: Carla

Useful
September 17, 2020

Unreasonable price increases

Unreasonable price increases

Insurer: Trupanion

By: Oren

Useful

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