Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,144 total


March 25, 2021

My dog had an accident and my claim was denied.

I purchased accident only insurance. My dog fell off of my bed, which caused her to throw out her back. I took her to the emergency vet where they did X-rays and gave me pain meds and anti inflammatory meds for her. They said as pets get older it’s easier for their discs to get knocked out of place. I understand that she is older and is more prone to this, but she didn’t just wake up in pain. She had a fall. That’s what accident insurance is for, and yet I paid the $870 vet bill out of pocket and won’t be receiving anything from the pet insurance claim. I have since canceled my policy, because what is the point of paying for it if they won’t reimburse your expenses?

Insurer: Pets Best

By: Rachelle

Useful
March 25, 2021

Disappointed

The cost increases significantly every year. Our current monthly cost is $60 for a 6 year old dog with no pre-existing conditions and no history of illness. I'm so disappointed in how the customer service is handled. We will be cancelling once we identify a new insurer.

Insurer: Healthy Paws

By: D

Useful
March 25, 2021

I am very happy so far

I am very happy so far

Insurer: Trupanion

By:

Useful
March 25, 2021

Wonderful experience!

It was a very satisfying experience. Straightforward and easy-highly recommend!

Insurer: Trupanion

By:

Useful
March 25, 2021

Trupanion pricing keeps increasing and the list of pre-existing conditions keeps growing.

Trupanion pricing keeps increasing and the list of pre-existing conditions keeps growing.

Insurer: Trupanion

By:

Useful
March 25, 2021

Best gift for a pet

Best advice our Vet gave us was to buy Trupanion when our dog was a puppy.

Insurer: Trupanion Canada

By:

Useful
March 25, 2021

It is expensive but I feel u have my back.

It is expensive but I feel u have my back. I love my dog and I want the best for him and me. Thank you - I sleep better knowing I have the best plan possible for my boy!

Insurer: Trupanion Canada

By:

Useful
March 25, 2021

Fell great about my choice

Straight forward and easy sign up. Policy well explained in simple terms. Feel like compared to other policies available, this one is the most fair and affordable.

Insurer: Trupanion Canada

By:

Useful
March 25, 2021

I love that Trupanion is valid anywhere.

I love that Trupanion is valid anywhere...unlike my own health insurance! I’ve had great experiences with Trupanion every time I’ve needed to use my insurance. I think it’s more expensive..but worth it.

Insurer: Trupanion

By:

Useful
March 25, 2021

It’s like Blue Cross for you pets

I only wish I had Trupanion years ago for my two Labrador’s and the bills were insane when a dog gets cancer, ever since they passed my two new babies will have the best insurance that money can buy. Recently my poor Jack had major dental work and thank god Trupanion covered me 90 percent ?? It’s the Blue cross for dogs, the best coverage and quick to upload your invoices. Simple I could live without knowing my dogs will always have the best coverage in time of needs.

Insurer: Trupanion

By:

Useful

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