Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

22,144 total


March 29, 2021

Very disappointed.

Extremely disappointed in this company. I have had policies on two of my dogs for the last year and never submitted a claim. Tha. t means that I paid out close to $1000, Today I received an Email informing me that my policies were going up $38/mo. When I called I was told that it was because other policy holders had put in more claims than anticipated. I don't think so! I will be changing companies.

Insurer: Healthy Paws

By: Lenore

Useful
March 29, 2021

Rates rise astronomically every year!

I live in New England, in the Boston area. I understand that it is an expensive place to live, but there are a LOT of dogs. My premium has gone up $80 in the last 2 years. Every May, it's been going up an average of $20–30. What they tell you is that, sure, they will never raise premiums because you use the insurance, but they raise it like hell if other people use it. I have been paying into Healthy Paws for 7 years, my adopted dog is 10 years old, so will be virtually ineligible at other insurance companies. I am hoping to retire soon; trying to afford over $100/month for my dog after paying in for so many years is scaring me to death.

Insurer: Healthy Paws

By: Marcia

Useful
March 29, 2021

False advertising and dishonest.

I purchased insurance for our dog & our daughters dog. When it came time to actually use the insurance in both cases after weeks of processing we were told that both dogs had pre existing conditions which was not true. In both cases they paid out very little if anything for our claims. I / we find them very dishonest to deal with. Will never buy insurance from them again. Buyer beware !

Insurer: ASPCA

By: Steve

Useful
March 29, 2021

i am very satisfied with the company

i am very satisfied with the company

Insurer: Trupanion

By:

Useful
March 29, 2021

I think is quite expensive

I think is quite expensive

Insurer: Trupanion Canada

By:

Useful
March 29, 2021

Super helpful and easy.

Super helpful and easy. Knowledgeable and friendly!

Insurer: Trupanion

By:

Useful
March 29, 2021

Takara (Shiba Inu) only the best for her

Trupanion is efficient and exceptional! By far out of all of the pet policy we have had over the last 30 years, Trupanion ranks #1. My Furbaby Takara (Shiba Inu) has probably better insurance than most humans do unfortunately. But we are grateful to have such amazing security for our Girl from the moment we brought her home at 9 weeks old. We learned to get insurance way before any pre existing conditions could arise. I highly recommend to all pet owners!!! Thank you Trupanion

Insurer: Trupanion

By:

Useful
March 29, 2021

Satisfied

Was relieved at the payout this time. Still don’t understand why you don’t pay for the examination. The costs of veterinary care are astounding. Will deter me from adopting another dog.

Insurer: Trupanion

By:

Useful
March 29, 2021

Use what I put just above. L.

Excellent service. Very friendly and I can tell you like our pets as much as we do. I have insurance so I never have to say NO whether she dies or not because I can't afford to pay to get her (Brandi) fixed. Thank you again, Lorraine

Insurer: Trupanion Canada

By:

Useful
March 29, 2021

Peace of Mind

I have a small male pomeranian. I have been with Trupanion almost 9 years. I find knowing that financially you have insured coverage for your loved pet for unknown pet illnesses takes a lot of stress off when these incidences occur.

Insurer: Trupanion Canada

By:

Useful

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