Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
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Trupanion Pet Insurance Saved My Sweet Dog’s Life
My sweet Ellie has been a healthy, full-of-life Boston Terrier for all of her nine years. Not too long ago she inhaled a blade of grass on one of our walks. Before her rhinoscopy, we didn’t know it was a foreign object causing her so much distress. I was desperate to find out what was causing her severe reverse and regular sneezing attacks as well as her deteriorating health. I’m forever grateful that I have Trupanion Pet Insurance. This awesome company and customer support staff quickly responded with pre-approvals for Ellie’s CT scan and then a rhinoscopy to determine a treatment plan. We saw two specialty veterinarians for these two procedures. Both offices submitted the Trupanion claims for me, so I didn’t have to pay so much out of pocket. I’ve learned Trupanion quickly sends claim payments to the veterinarians. Thankfully, Ellie is back to her bright-eyed, healthy self. Without Ellie’s Trupanion Pet Insurance and given my tight financial budget, I don’t know what I would have done to help her. Trupanion does not cover exam fees, which would be helpful especially when seeing specialty veterinarians as their initial exam fees were much more expensive than my regular vet's fees. This is important to keep in mind when budgeting for your deductible and percentage payout. Big picture – Trupanion Pet Insurance makes life better when you’re dealing with a cherished pet’s illness or medical emergency. Based on my experience in the area where I live, it appears that Trupanion has a good reputation with our local veterinarians too.
Insurer: Trupanion
By: Beth
Easy Peasy
easy, I wish people insurance was this good
Insurer: Trupanion
By:
I made a claim in July wasn't completed until late Sept.
I made a claim in July wasn't completed until late Sept. I was finally made aware that I hadn't met my deductible...it was a very lengthy process. I was told in July my pet's services would be covered and they weren't. I pay almost $50 a month for 4 yrs now...you do the math...and I was mislead.
Insurer: Trupanion
By:
Ask questions about initiation fees
The $35 'initiation' fee was never mentioned prior to signing up.
Insurer: Trupanion
By:
Trupanion fits my budget better than other companies.
Trupanion fits my budget better than other companies. The young man I spoke with was very nice and professional too.
Insurer: Trupanion
By:
Trupanion has been a life saver for our wallet and worth every penny!
Trupanion has been a life saver for our wallet and worth every penny!! Our pup has the best doctors and will live a long happy life thanks to the help of Trupanion!
Insurer: Trupanion
By:
Trupanion Gives Me Peace of Mind
Great customer service and the terms of insurance are easy to understand. Rates are reasonable and I feel much safer knowing my pet is insured for multiple problems.
Insurer: Trupanion Canada
By:
You are quick to respond to requests even if it is just an automated message indicating that my claim has been received and you will get back to me soon.
You are quick to respond to requests even if it is just an automated message indicating that my claim has been received and you will get back to me soon. It is easy to call and speak with a person and your coverage seems reasonable.
Insurer: Trupanion Canada
By:
No loyalty to customers
I was with HEALTHY PAWS pet insurance for 10 years, they processed my claims, while raising the premiums every year with no problems. I called to let them know my boy had to be euthanized (age 12) for health reasons, they told me the euthanasia would be covered, to file my claim the day after. I filed the claim and cancelled the insurance as told. It's been two weeks since I've filed, I just received an email saying they were working on the euthanasia claim, and asked "please let us know how Dominic is doing". Really....just goes to show how sympathetic and caring they are, asking me how my deceased boy is. I work at an animal shelter and always recommended HEALTHY PAWS, not anymore. I'm so disappointed
Insurer: Healthy Paws
By: Diane