Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
22,144 total
Other Categories
So easy and intuitive
I feel like most insurance companies try to make it as difficult as possible to understand your plan and file a claim. Lemonade is the COMPLETE opposite. It was so easy to sign up for both renter's and pet insurance, and filing a claim takes 10 minutes. The app is super easy, minimal, and intuitive to use. I took my pooch in for her yearly check-up and vaccines and was reimbursed the SAME DAY. The premium is pretty competitive too, but honestly, even if there are cheaper plans out there, I would pay more for the convenience and ease of use. I've already gotten 3 people to sign up.
Insurer: Lemonade
By: Brett
Excellent Insurance
So pleased with Lemonade insurance for my dog. I filed a claim and I had the money in my bank account on the next day. The coverage is exceptional. I highly recommend purchasing the insurance.
Insurer: Lemonade
By: Rachel
App is user friendly and reimbursement is quick
I took both my cats to the vet, everything was covered that should have been, filing the claim was quick and easy and reimbursement was received in 24 hours! I have never trusted pet insurance before with previous pets, but this has made me a believer and was totally worth it!
Insurer: Lemonade
By: Amanda
Great, compassionate customer care
I spent a lot of time "googling" and researching pet insurance companies after adopting a rescue dog a few months ago. I am so glad that I found Lemonade. My plan is affordable, and the Lemonade team is professional, compassionate, and takes the time to explain things clearly. I've had 2 claims in the last 3 months and so far I am very happy as is my pet dog! I've already recommended Lemonade to some people, most recently to the technician who works with my dentist. In fact, I made my recommendation during a root canal procedure!
Insurer: Lemonade
By: Steve
My first pet insurance for my 2 babies!
It was my first time having pet insurance. I also have their renters insurance and I'm so so satisfied with them and have peace of mind with them. After the vet visit, they approve the claim within 1-2 business days and they're super friendly and walk me thru every single thing on their policy. Especially an agent named Michele cared about my pet's health and worked so hard to get my claim approved on the same day. I'm 100% satisfied with their insurance when it comes to preventative care but I just wish they have more coverage for dental!
Insurer: Lemonade
By: yuri
Efficient, Fast, Comprehensive Offering
I am really happy with Lemonade-- really easy, fair pricing, comprehensive offering. Claims processing is instantaneous. They stand up to their reputation and reviews. I think I made the right choice!
Insurer: Lemonade
By: Margie
Couldn't be happier with Lemonade's policy and customer service.
I compared 8 different, top-rated pet insurance companies in my area. On paper, Lemonade was the best for my immediate needs, so I decided to go purchase the policy with them. I appreciate their transparency—they clearly list what they do and don't cover, and allow you the option to add-on additional services so you can pay for the services you actually want to use. The claims process is pretty easy. You can do it right from your phone. (One criticism I have is that I would also like the option to submit claims from my desktop). I pay the vet in advance, and submit claims and get reimbursed automatically into my bank account within a few days after the claim is approved. My pet has one issue that presented before her insurance waiting period was over, so Lemonade doesn't cover the treatments. Whenever they need to deny my claim, someone actually calls me to explain to me why the procedure/treatment isn't covered so I fully understand. I really can't ask for better customer service than that!
Insurer: Lemonade
By: Azadeh
Pet insurance
I have used Lemonade for both my Labradoodles. It is easy to file a claim and i get my reimbursement quick. The monthly premium is very affordable also.
Insurer: Lemonade
By: Ginger
Outstanding Customer Service
Only had this insurance for about 2 months. I was pleasantly surprised. When I filed my first claim a few weeks after the start date I was paid within minutes. I’ve dealt with insurance companies all my life. To be reimbursed within minutes of my claim being filed is amazing! Thanks Lemonade!
Insurer: Lemonade
By: Dwayne
Easy process with caring customer service
Lemonade has been amazing! We knew we were going to get pet insurance even before we picked our puppy up. We did a lot of research and decided that Lemonade had a great price for the coverage we needed. We added the extra wellness package and it was definitely worth it. There are a ton of up front vet costs with a new puppy and having this insurance was extremely helpful. Submitting claims is super easy on the app and payments are sent quickly as well. The customer service representatives who get assigned to my claims are always so nice and helpful and it is wonderful to know that I'm speaking with someone who really seems to care about the wellbeing of my pup. I definitely recommend Lemonade!
Insurer: Lemonade
By: Shannon