Price Satisfaction
Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.
21,094 total
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Service was helpful positive and quick
Service was helpful, positive and quick
Insurer: Trupanion Canada
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Ashley and everyone on the trupanion team is so help and nice.
Ashley and everyone on the trupanion team is so help and nice. They’re very caring and I’m so glad Kenzo has someone like you guys to care for him!!! It was such a smooth process. Best pet insurance ever!
Insurer: Trupanion
By:
I am pleased with the cost and coverage of the plan.
I am pleased with the cost and coverage of the plan. I am markedly impressed by the customer service, especially my most recent interaction with Noreen. She was kind, transparent, and explained the claim process thoroughly. She went above and beyond to help me.
Insurer: Trupanion
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Reasonable premiums good coverage OUTSTANDING customer service!
Reasonable premiums, good coverage, OUTSTANDING customer service!
Insurer: Trupanion
By:
Happy customer!
They were fast at getting money into my account definitely recommend to everyone gives you peace of mind when you are taking care of your fur babies.
Insurer: Trupanion
By:
Good service rather expensive.
Good service, rather expensive.
Insurer: Trupanion Canada
By:
Worth every penny!
Our Boston’s are 7 and 9 now and we have been with Trupanion since they were babies. I am so grateful we made the choice to get pet insurance as they have both had some major health issues arise in their life. Being pet lovers we would have found the money to do what we needed to but with the ins we didn’t need to have that burden. pet Ins is worthy every penny and I am constantly recommending it to new pet owners. I know I will never own another pet again without it!,
Insurer: Trupanion Canada
By:
Never approved anything. Nice phone staff.
We went with Trupanion because our Vet had just become associated with VCA animal hospitals, and that's the insurance they push. Our cat was getting old, so we thought some sort of insurance was probably a good idea. Trupanion seems to offer a simple deductible/monthly premium trade-off. She had some diagnosed conditions going in, mainly hypothyroid. After we got her covered, she was diagnosed with another intestinal condition, which they refused to cover as "pre-existing". The symptoms are similar to intestinal cancer, but the cancer specialist recommended against an invasive test procedure because there is only one treatment regime for cats, cancer or not. In retrospect, it could have been beneficial if the specialist had done something to confirm a new cancer. But Trupanion never approved any of the steroids recommended for her, nor any of the veterinary cat food. When she went into the last emergency vet -- who told us she most likely was going through liver failure -- they didn't cover that either. They may cover the euthanasia, but I doubt it. And if they cover any of it, our deductible eats it all. So medically-speaking, useless. Financially speaking, the premium represented about 1/3 of her medical/insurance expenses. Everyone I ever talked to has been very sweet and sympathetic. But overall, the policy was worthless.
Insurer: Trupanion
By: Charles
Trupanion is great pet insurance!
Trupanion rates are good. You can choose your deductible to fit your needs. The claims process was simple and straightforward. I am very happy with Trupanion insurance for Bella Lee.
Insurer: Trupanion
By: Donna
Trupanion Pet Insurance is the best.
Trupanion has handled insurance for our dog for almost 6 years, since she was 2 months old. Their website is user friendly. You can upload a claim and you get a quick response that it has been received and reviewed. The claims are handled promptly and direct deposited into my checking account. I would highly recommend Trupanion to anyone and I have for all these years. I encourage anyone with a pet to consider pet insurance, specifically Trupanion. You won't be sorry.
Insurer: Trupanion
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