Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


November 30, 2021

Don't Bother put your money in a savings account they do anything to get out of paying a claim

45 Days out for claims, according to them everything is preexisting condition. Not even meds are covered. Take a pass I should never have switched from Healthy Paws they are much better than this company. Put your money in a savings account.

Insurer: Pets Best

By: Patti

Useful
November 30, 2021

Shop around Please. An Honest Review

The benefits do not cover for every time you have to take your pet to the doctor it only covers the initial, that’s a waste of money to only be able to use it twice a year and not when needed. Do better the insurance, this cost too much and gives limitations that’s unrealistic for pet owners. Claims take over 30 days to process.

Insurer: Pets Best

By: Your Dissatisfied

Useful
Verified November 29, 2021

Best insurance I've ever bought.

Never had a problem with this company, I got a quote for my little Jack Pincher's surgery, it was approved and received my 90% within a week.

Insurer: Trupanion Canada

By: Guy

Useful
Verified November 29, 2021

In the past claims process has been smooth and fair however our last experience leaves us less than satisfied.

In the past claims process has been smooth and fair, however, our last experience leaves us less than satisfied.

Insurer: Trupanion Canada

By:

Useful
Verified November 29, 2021

Love the coverage.

Love the coverage...disappointed with constant rate increases :(

Insurer: Trupanion Canada

By:

Useful
Verified November 29, 2021

Smooth process for signing up my puppy

Very easy to sign up and great pricing

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

I would have given a 9 or 10 except I was mislead.

I would have given a 9 or 10 except I was mislead. When I signed up I was told I could switch Declan’s deductible at anytime. Even though you know longer do this, I should have been Grandfathered in. I am shopping for new insurance, which is not what I want to do and, sadly not comfortable insuring my new puppy and kitty with you. Very unfair and shows lack of ethics.

Insurer: Trupanion

By:

Useful
Verified November 29, 2021

My customer service experience with Alex was great.

My customer service experience with Alex was great. Alex gets a 10! My experience with pet insurance overall is that deductibles are high, deductibles applied per event rather than annually are awful, and monthly costs are also high. That said, I don’t think Trupanion is worse than any other pet insurer. Seems to be the same with all of them. But I feel it’s a necessity in case of a serious illness or accident where the potential for enormous bills is likely. Neighbors of mine had a very ill pet, no pet insurance, and the bills incurred were in the thousands. That’s why I got this insurance. I researched and decided Trupanion was the best fit for me.

Insurer: Trupanion

By:

Useful
Verified November 28, 2021

Peace of Mind

No hassle in receiving pymts to my Vet. Reasonable rates. Great having peace of mind when I have to get any treatment for my fur baby. The only thing I was sorry about was that I didn't get the Add on for physo therapy. Never thinking my baby would need it but he did after 2 surgeries.

Insurer: Trupanion Canada

By:

Useful
Verified November 28, 2021

Surgery success

You guys never let me down. Vet bills are always stressful, but it helps so much knowing claims are easy to make. I’ve had to make several claims and each time I get quick approval with the latest surgery being no different from biopsy to removal. The direct deposit payouts help so much. Thanks!

Insurer: Trupanion

By:

Useful

Compare top pet insurance providers plans.

For puppies and kittens, please estimate your pet's full-grown weight.