Price Satisfaction

Discover whether pet owners feel they’re getting good value from their pet insurance plans. These reviews focus on pricing transparency, affordability, and overall satisfaction with plan costs.

23,413 total


Verified December 02, 2021

Best Pet Insurance!!

Switched from a different pet insurance company and so very happy I did!! Customer service is excellent with Lemonade and the wellness exam option has worked great. Claims are paid quickly, and unlike other insurance companies, the policy deductible is not applicable for wellness claims. Policy cost can be adjusted based on coverage and deductible when you set it up so you can be sure it works best for your pet needs and budget. Highly recommend the wellness option and bills for annual visits will be reimbursed almost completely.

Insurer: Lemonade

By: Monica

Useful
Verified December 02, 2021

Good price and prompt responses!

It's been a very good insurance so far! They are faster than any other dog insurance I have dealt with and their price is very competitire!

Insurer: Lemonade

By: FRANCES

Useful
Verified December 02, 2021

Excellent customer service and very reasonable pricing

I was a little weary about getting pet insurance because I had thought it was going to cost an arm and a leg. I looked at the best insurances and came across Lemonade. I read the reviews and calculated how much it would be every month and was shocked that it didn’t cost as much as I thought it would be per month. I had to bring Oliver to the vet and filed a claim a few days later and it couldn’t have been any easier to file a claim. So quick and easy. I would definitely recommend Lemonade to any pet owner!!

Insurer: Lemonade

By: Lori

Useful
Verified December 02, 2021

Excellent service, fast payment, So easy to deal with customer care people. Would definitely recomment Lemonade Pet Insurance

The people at Lemonade are a pleasure to deal with. I have gotten great service and very fast payment, sometimes within minutes. I found the premiums to be reasonable as well. I would highly recommend Lemonade. So much better than my last Pet Insurance company.

Insurer: Lemonade

By: Mark

Useful
Verified December 02, 2021

Super Smooth and Easy

Lemonade Insurance was super easy to sign up for online and filing claims is incredibly quick and simple. Would highly recommend. The quote was also the most affordable one I received after checking multiple options and was the most comprehensive for what I was looking for.

Insurer: Lemonade

By: Jessi

Useful
Verified December 02, 2021

A true insurance as was told when purchasing very happy

Very happy with this insurance I tryed others I was paying the premiums and wasn’t getting nothing in return until Lemonade company came along straight from the beginning I was getting reimbursed and continue to do so very happy very recommendable

Insurer: Lemonade

By: Joanne

Useful
Verified December 02, 2021

Amazing service, I just wish they covered more

Lemonade is amazing! It is so easy to submit a claim, to get reimbursed, to ask questions - nearly anything a pet parent could need! The only thing is I wish they covered more. My dog's anxiety medication is not covered, nor is some of her other medication or preventatives. They also don't cover dental at all which is a great expense the vet says is essential. I wish they offered coverage at an affordable price that includes these things, as it would be more worth it to me. For now I'm left wondering does the amount I pay per year make it worth the lower amount I get reimbursed for her annual visit.

Insurer: Lemonade

By: Megan

Useful
Verified December 02, 2021

When life gives you lemons, you need Lemonade!

My beloved cat, Bella, had a big health scare this year. On top of being distraught with worry over her physical health, my anxiety about potential bills was also huge. I've had pet insurance her whole life, but luckily, I never truly needed it before this year. I AM SO HAPPY I DID. I filed claims for her numerous vet visits, tests, and medications, and Lemonade took care of them so quickly. They reached out to my vet directly for applicable notes needed for each claim, and they broke down all of the pay outs by line item. The claims process is very straightforward and requires zero phone calls. i was reimbursed within three weeks of my largest claims, and within FOUR DAYS of my smaller claims. The monthly payments are very low. Their customer service people are real people who actually care about your fur babies. I've so thankful for Lemonade.

Insurer: Lemonade

By: Molly

Useful
Verified December 02, 2021

I wish all insurance was as easy as Lemonade

My wife and I have been thinking about getting pet insurance for our cats for a long time. We looked into it a few times and were turned off by all of the small print. We found out about Lemonade randomly and were immediately struck with the ease of use, clarity, customer-facing interface and friendliness of the employees. Thank God we haven't needed to file a serious claim yet, but for small doctors visits and vaccines, submitting the claim was a breeze and in both cases, we were paid the same day. This is a huge stress off of our backs. We no longer have to think twice before taking our cats to the vet. Thank you lemonade!

Insurer: Lemonade

By: Jonah

Useful
Verified December 02, 2021

Awesome insurance

Lemonade saved me so much money ! I have two kittens, one hurt his tail several month ago and need to do a serious surgery, which cost ~1200usd, glad we bought the insurance for him and lemonade response so fast and give the money back after got all the documents, thanks so much lemonade! Definitely recommend lemonade to all the people have pets!

Insurer: Lemonade

By: Chen

Useful

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